Clinical Specialist-QH543301

ICL•Queens Village, NY

27d

About The Position

The Clinical Specialist collaborates with supported housing case management teams to provide clinical guidance for high-risk individuals. Working alongside the Health Connect team, the specialist supports individuals with serious mental illness and co-occurring disorders, helping ensure they receive interventions needed to maintain community living and housing stability. The role provides consultation, training, and clinical oversight across the supported housing system. The Clinical Specialist maintains a caseload of high-risk consumers, while primary services such as counseling, service planning, and apartment visits remain the responsibility of case management staff. The specialist also supports risk assessment, service planning, utilization review, transition readiness, and housing-related initiatives.

Requirements

MSW, MHC, or a master's degree in psychology.
At least one year of experience providing direct services to individuals with mental disabilities, including people diagnosed with mental illness, alcoholism, or substance abuse.
At least one year of experience providing clinical supervision or consultation.
Ability to coordinate staff activities and work as part of a multidisciplinary team.
Ability to manage multiple projects, delegate tasks, ensure completion of assigned and delegated tasks, and manage resources.
Ability to solve problems effectively and identify problems and propose solutions.
Ability to work respectfully and caringly with consumers or residents, families, and staff, with consideration for cultural differences.
Ability to serve as a role model to residents or consumers.
Ability to develop, evaluate, implement, and modify a case-management plan while meeting deadlines and productivity standards.
Ability to complete forms, reports, documentation, and other written materials accurately and on time.
Ability to communicate effectively, listen, ask appropriate questions, and convey information to staff, consumers or residents, families, and the public.
Ability to secure others' cooperation and work effectively with them.
Ability to work independently and follow applicable safety and accountability measures.
Ability to understand others' reactions and why they respond as they do; demonstrate compassion and a hopeful approach to helping people.
Ability to report to work consistently as scheduled and comply with applicable laws, rules, policies, and regulations.
Knowledge of human behavior and performance, mental processes, and assessment and treatment of behavioral and affective disorders.
Knowledge of group behavior and dynamics, societal trends and influences, and cultural dimensions including history, migration, ethnicity, and religion.
Knowledge of planning, coordination, execution, and supervision principles and processes.
Knowledge of service-delivery principles and processes, including needs assessment, quality standards, alternative delivery systems, and consumer-satisfaction evaluation.
Knowledge of laws, legal codes, regulations, and agency policies governing program work.

Nice To Haves

Licensed Social Worker.
Experience providing case-management services to individuals with mental illness.
Experience providing clinical consultation and supervision in a community mental health setting.
Experience in housing-based case management.
Bilingual in Spanish.

Responsibilities

Assist Program Directors and case management staff in providing clinical and crisis-management services across the supported housing system, primarily through consultation and training.
Consult with staff about challenging clinical cases, including high-risk consumers and individuals with compliance issues or added complexity related to AOT or forensic status.
Maintain a caseload of high-risk consumers; primary counseling, service planning, and apartment visits are provided by case management staff.
Organize and facilitate internal case conferences as needed, helping staff design and implement person-centered, evidence-based interventions and determine case dispositions.
Attend external case conferences on behalf of the Cluster and participate in discharge-planning decisions involving supported housing, inpatient settings, and detox or rehabilitation programs.
Oversee the supported housing risk-assessment process, ensure assessments are completed as directed, inform Program Directors and the Vice President about high-risk consumer status, and manage staff follow-through.
Provide staff training as needed, including independent living skills and wellness activities, and co-facilitate groups when needed as a teaching method.
Oversee clinical quality and integrity of service planning and utilization review in relevant programs and provide staff training in these areas.
Participate actively in the Supported Housing Task Force, including attending meetings and helping implement committee initiatives.
Participate in determining readiness for transition to supported housing and help staff identify and address skills-training needs.
Develop or oversee supported housing alumni activities and assist with the supported housing newsletter.
Perform other job-related duties as assigned.