Clinical Specialist, Peripheral Nerve Stimulation (PNS) - Springfield, MO

Medtronic • Springfield, MO

2d • $76,000 - $114,000 • Onsite

About The Position

The Clinical Specialist, Peripheral Nerve Stimulation (PNS) provides technical, clinical, and educational support to the Sales team for SPR products, including the SPRINT® PNS System. The role supports patient selection, device utilization and troubleshooting, patient follow-up, product demonstrations, and education for patients and healthcare facility staff. It also partners with sales representatives to identify clinical needs, demonstrate products, and maintain client relationships.

This field-based position covers Springfield, Missouri. It reports to a District Manager, with day-to-day instruction from sales representatives. The specialist may occasionally assist with cases outside the assigned territory and may need to work outside normal business hours.

Requirements

• Bachelor's degree and at least 2 years of relevant experience, or an advanced degree with 0 years of experience.
• Valid driver's license, good driving record, and active vehicle insurance policy.
• For a baccalaureate degree earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

• Prior experience in an operating room.
• At least 2 years of patient experience in a clinical environment.
• Experience working with pain patients.
• Neuromodulation experience.

Responsibilities

• Serve as the primary clinical resource for patient selection, basic troubleshooting, device utilization, and patient follow-up for company products.
• Attend patient device implants and perform follow-up to support a successful implantation experience.
• Educate external staff on bandage changes and other product-related specifications.
• Provide timely product follow-up and support to patients, physicians, and other staff.
• Respond to customer needs and product complaints by developing feasible solutions or collaborating with SPR team members.
• Meet with existing and potential clients alongside sales representatives to identify clinical needs, goals, and constraints, and demonstrate how company products may help achieve their goals.
• Ensure facilities have clinical literature and other marketing collateral.
• Support industry conferences, exhibits, and labs as directed.
• Maintain working knowledge of SPR products, competitive devices, and new or competitive neuromodulation techniques.
• Maintain effective communication with personnel, customers, and other Medtronic employees.
• Build relationships with patients, physicians, nurses, administrators, sales representatives, and internal account-support team members.
• Work with internal partners to educate and train physicians and hospital or clinic personnel through one-on-one in-services, staff education programs, seminars, workshops, and remote training.
• Complete administrative work, including timely patient documentation and data collection in Salesforce.
• Stay current with third-party accreditation requirements to ensure access to each account.
• Comply with all aspects of the Corporate Compliance Program.
• Provide constructive peer-to-peer guidance.
• Occasionally assist with cases outside the assigned geographic territory and, when required, work outside normal business hours.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan (SIP) opportunity.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and Simple Steps global well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement (subject to IRS earning minimums); and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level