About The Position

The Clinical Specialist works within the assigned Fort Myers, Naples, Sarasota, and Bradenton territory, collaborating with the Territory/Account Manager, Regional Clinical Manager, and Regional Sales Director. The role meets with existing and potential customers to identify clinical needs, goals, and constraints related to patient care, and discusses and demonstrates how the company’s interventional products can address those needs. Through case coverage, the Clinical Specialist contributes to sales goals, company objectives, and revenue growth. The Clinical Specialist provides clinical support, troubleshooting, in-service education, procedural discussions, and training related to company products. The position also supports account communication, customer relationships, product inventory monitoring, and clinical education activities. The role requires daily vehicle travel within the territory and 25% travel outside the territory.

Requirements

  • At least 5 years of direct experience in the medical device industry.
  • Strong clinical orientation and experience in interventional cardiology, electrophysiology, vascular, or cardiac surgery.
  • Excellent interpersonal skills and ability to influence clinicians, nurses, and lab technicians with varied personality types.
  • Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
  • Analytical ability and financial acumen, including understanding how product performance and data affect a health system’s bottom line.
  • Ability to maintain professionalism when handling sensitive and confidential matters.
  • Excellent verbal and written communication skills.
  • Attention to detail in maintaining records and processing reports.
  • Strong knowledge of the medical device market, products, and customer base.
  • Emotional intelligence and ability to manage schedules effectively and efficiently.
  • Values teamwork and collaboration.
  • Proficiency in Microsoft Office systems.
  • Ability to stand, walk, reach, stoop, kneel, crouch, or crawl; lift or move up to 10 pounds; and work with exposure to moving mechanical parts, vibration, moderate noise, hazardous chemicals or other materials, and blood.
  • Ability to travel 25% outside the territory and drive daily within the assigned territory.

Nice To Haves

  • BA/BS degree or equivalent medical training (RT, RCIS, Surgical Tech, RN, NP, or First Assistant).
  • Previous industry experience in the cardiovascular space, calling on electrophysiologists, interventional cardiologists, vascular surgeons, interventional radiologists, hospital administrators, and clinical staff.
  • Previous experience with vascular closure and clinical education or training.

Responsibilities

  • Collaborate with the Account Manager to provide quality case coverage and clinical outcomes for patients.
  • Serve as the primary clinical resource for product support, troubleshooting, and in-service education.
  • Discuss procedural and technical topics with customers and share product, therapy, and technology developments.
  • Link clinical data to key messaging.
  • Meet with existing and potential customers to understand clinical needs, goals, and constraints and offer feasible solutions using company products.
  • Communicate account and other requested information to the local Account Manager daily.
  • Share insights about competitive products and account issues or opportunities with the appropriate Territory Manager or Clinical Specialist.
  • Educate customers on the benefits and proper clinical use of company products.
  • Oversee local education and training activities, including program coordination, procedural troubleshooting, and staff education.
  • Establish and maintain productive relationships with decision makers, customers, and administrative staff.
  • Support monitoring of product inventory levels.
  • Contribute through case coverage to projected sales goals, company objectives, and increased sales revenue.

Benefits

  • 401(k) with up to a 6% employer match and no vesting period.
  • Employee stock purchase plan.
  • Flexible time off for salaried employees.
  • For hourly employees, accrual of three to five weeks of vacation annually based on tenure.
  • Accrual of up to 64 hours of paid sick time annually.
  • Paid and/or floating holidays.
  • Parental leave.
  • Short- and long-term disability insurance.
  • Tuition reimbursement.
  • Health and welfare benefits.
  • Sales incentive (commission) eligibility for sales roles; discretionary annual bonus eligibility for non-sales roles.
  • Possible eligibility to participate in the Company’s long-term incentive plan.
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