Clinical Specialist CRM - Sarasota / Fort Myers

Medtronic • Sarasota, FL

7d • $72,000 - $90,000

About The Position

Provide technical, educational, operational, and sales support to help the Cardiac Rhythm Management (CRM) district meet sales and customer service objectives. The role supports the Sarasota territory and requires residence within the assigned area, regular travel to customer accounts, and availability for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required.

The CRM portfolio includes pacing, defibrillation, and remote monitoring therapies and solutions. Clinical Specialists support clinicians and patients by applying CRM product and therapy knowledge to customer needs and patient outcomes. The role involves extensive travel within the territory, including frequent independent driving, approximately 80% of the time, and physical work in clinical environments.

Requirements

• High school diploma and at least 6 years of work experience, or an associate degree and at least 4 years of work experience, or a bachelor’s degree and at least 2 years of work experience.
• Work experience must be in healthcare, field sales, or a field involving complex mathematics, mechanical concepts, science, or computing.
• Reside within the assigned Sarasota territory.
• Valid driver’s license, active auto insurance, and a driving record that meets company standards.
• Availability to support urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

• Bachelor’s degree in nursing, life sciences, or biomedical engineering.
• At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools and other applications, such as SalesForce.com.
• Ability to meet vendor credentialing requirements.
• Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, stay organized, and meet deadlines.

Responsibilities

• Provide technical support for CRM devices and therapies, including performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Support onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Stay current on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving.
• Meet physical job requirements, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for more than 8 hours per day; and regularly bending, stooping, squatting, and maintaining balance.
• Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities needed to support patient care and field responsibilities.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
• Health insurance for regular employees working 20 or more hours per week.
• Dental insurance for regular employees working 20 or more hours per week.
• Vision insurance for regular employees working 20 or more hours per week.
• Health Savings Account for regular employees working 20 or more hours per week.
• Healthcare Flexible Spending Account for regular employees working 20 or more hours per week.
• Life insurance for regular employees working 20 or more hours per week.
• Long-term disability leave for regular employees working 20 or more hours per week.
• Dependent daycare spending account for regular employees working 20 or more hours per week.
• Tuition assistance or reimbursement for regular employees working 20 or more hours per week.
• Simple Steps global well-being program for regular employees working 20 or more hours per week.
• Incentive plans for all regular employees.
• 401(k) plan with employer contribution and match for all regular employees.
• Short-term disability for all regular employees.
• Paid time off for all regular employees.
• Paid holidays for all regular employees.
• Employee Stock Purchase Plan for all regular employees.
• Employee Assistance Program for all regular employees.
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
• Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED