Clinical Specialist CRM - Sarasota / Fort Myers

Medtronic • Sarasota, FL

5d • $72,000 - $90,000 • Onsite

About The Position

Provide technical, educational, operational, and sales support to help the Cardiac Rhythm Management (CRM) district meet sales and customer service objectives. The role supports the Sarasota territory; the specialist must reside within the assigned area and travel regularly to customer accounts. CRM provides pacing, defibrillation, and remote-monitoring therapies and solutions intended to restore, support, and protect heartbeats and improve patient outcomes.

The specialist supports CRM devices and therapies, coordinates patient documentation and equipment resources, educates clinical and field personnel, collaborates with sales leadership and field partners, and maintains expertise in current CRM products and patient-management offerings. The role involves extensive territory travel, frequent independent driving, and availability for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record meeting company standards are required.

The work includes physical activity and clinical-environment exposure. Requirements include frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for eight or more hours per day; and regularly bending, stooping, squatting, and maintaining balance. The specialist may encounter eye-protection requirements, infectious disease, and radiation, and may wear 7–9 pounds of lead for extended periods. The role also requires use of computers and mobile devices and vision capabilities necessary to support patient care and field responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The position offers a U.S. base salary range of $72,000–$90,000 and eligibility for a Sales Incentive Plan. Benefits for eligible regular employees include health, dental, and vision insurance; health and dependent-care spending accounts; life and disability coverage; tuition assistance or reimbursement; a well-being program; incentive plans; a 401(k) with employer contribution and match; paid time off and holidays; an employee stock purchase plan; an Employee Assistance Program; and retirement-plan benefits subject to applicable eligibility terms.

Requirements

• High school diploma and at least 6 years of qualifying work experience, or an associate degree and at least 4 years, or a bachelor's degree and at least 2 years.
• Qualifying experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
• Reside within the assigned territory and travel regularly to customer accounts.
• Valid driver's license, active auto insurance, and a driving record that meets company standards.
• Ability to meet the stated physical demands, including frequent two-handed lifting of up to 40 pounds and sitting, standing, and walking for 8 or more hours per day.
• Ability to work in clinical environments involving eye-protection requirements and exposure to infectious disease and radiation, including wearing 7–9 pounds of lead for extended periods.
• Ability to use computers and mobile devices and maintain the vision capabilities necessary for patient-care and field responsibilities.
• Unrestricted U.S. work authorization at hire and throughout employment; sponsorship is not offered for roles below Principal level.
• For a baccalaureate degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

• Bachelor's degree in nursing, life sciences, or biomedical engineering.
• At least 2 years in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools and other applications, such as Salesforce.com.
• Ability to meet vendor credentialing requirements.
• Ability to coordinate and participate in numerous tasks or projects in a fast-paced environment in an organized manner while meeting deadlines.

Responsibilities

• Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support, including accurate patient documentation, inventory and equipment resources, programmer software, and daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Support onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase-order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Stay current on new CRM products, therapies, solutions, and patient-management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings; drive independently frequently, approximately 80% of the time.
• Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
• Meet the physical demands and clinical-environment requirements described in the job posting.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance or reimbursement
• Simple Steps global well-being program
• Incentive plans, including eligibility for a Sales Incentive Plan
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
• Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
• Paid sick time for temporary employees, as required under applicable state law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED