Clinical Specialist, Interventional Technologies, Manhattan, NY
About The Position
The Clinical Specialist provides clinical sales support for Vascade and EnsoETM, products in the vascular closure and esophageal cooling markets, and supports adoption of future products added through acquisition or portfolio expansion. Reporting to the Regional Clinical Manager, the specialist works closely with the Regional Sales Director, Account Managers, Marketing, and other Clinical Teams to drive product adoption, support patient outcomes, and deliver training and education to healthcare professionals in the assigned territory. The specialist serves as a clinical and product resource for physicians, nurses, and allied health staff, providing case coverage and demonstrating how the company’s interventional products can support clinical goals and patient outcomes. Case coverage also contributes to sales goals, company objectives, and revenue growth. The role covers accounts in the assigned territory, provides product support and troubleshooting, and coordinates customer education and training. It has no direct reports, though the specialist may take part in informal peer mentoring and knowledge sharing. The position is based in Manhattan, New York.
Requirements
- Bachelor of Arts/Bachelor of Science degree or equivalent medical training.
- Typically requires at least 2 years of direct healthcare experience, such as in a cath lab, interventional radiology, or electrophysiology.
- Strong clinical orientation and the ability to influence clinicians, nurses, and laboratory technicians.
- Ability to communicate clinical information clearly and professionally, adapting to different audiences; excellent verbal and written communication skills.
- Ability to maintain good working relationships while handling sensitive and confidential matters.
- Attention to detail in maintaining records and processing reports.
- Ability to prioritize work, manage time and schedules effectively, and support case coverage while minimizing nonproductive travel.
- Working knowledge of MS Office systems.
Nice To Haves
- Appropriate health science registrations or certifications, such as RT, RCIS, Surgical Tech, RN, NP, or First Assistant.
- Medical device industry experience.
- Experience in interventional cardiology, electrophysiology, interventional radiology, vascular care, or cardiac surgery.
- Industry experience in the cardiovascular space, particularly calling on interventional cardiologists, vascular surgeons, interventional radiologists, administrators, and clinical staff.
- Experience with vessel closure.
- Experience providing clinical education and training to staff.
- Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
- Analytical skills and financial acumen, including understanding how product performance and data affect a health system’s bottom line.
- Knowledge of the medical device market, products, and territory customer base.
- Teamwork and collaboration with internal colleagues and external customers.
Responsibilities
- Provide case coverage in the assigned territory, collaborating with the Account Manager to support clinical outcomes.
- Serve as the primary clinical resource for product coverage, troubleshooting, and in-service education.
- Share relevant product, therapy, and technology developments with customers through procedural and technical discussions.
- Link clinical data to key product messaging.
- Meet with current and prospective customers to understand clinical needs, goals, and constraints, and propose feasible solutions using company products.
- Communicate account information and other requested updates to the sales team daily.
- Share competitive product insights and account issues or opportunities with appropriate colleagues.
- Educate customers on the merits and appropriate clinical use of company products.
- Oversee local education and training, including program coordination and setup, procedural troubleshooting, and staff education.
- Establish and maintain productive relationships with decision makers, customers, clinical and administrative staff, and other stakeholders.
- Support monitoring of product inventory levels.
- Perform other duties as assigned.
Benefits
- 401(k) with up to a 6% employer match and no vesting period.
- Employee stock purchase plan.
- Flexible time off for salaried employees.
- For hourly employees, three to five weeks of vacation annually based on tenure.
- Up to 64 hours of paid sick time annually.
- Paid and/or floating holidays.
- Parental leave.
- Short- and long-term disability insurance.
- Tuition reimbursement.
- Health and welfare benefits.
- Sales incentive compensation, such as commission, for eligible sales roles.
- Potential eligibility for the Company’s long-term incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
