About The Position

The Clinical Specialist II collects accurate data from optical imaging and actual patient records to provide valid and reliable patient information in accordance with published standards. The role reviews, abstracts, and analyzes clinical data for information systems; supports quality improvement and regulatory reporting; and helps ensure data integrity, confidentiality, and compliance with organizational and professional standards. The position works with Clinical Practice Improvement personnel and other clinical, health information management, education, and information systems staff, and may train new team members and assist with multiple systems.

Requirements

  • Associate’s degree in Nursing or another healthcare degree, or eight years of healthcare experience in lieu of a degree.
  • Maintain a current Registered Nurse license in Florida, or another healthcare license, certification, and/or degree.
  • Two years of clinical experience.
  • Intermediate computer skills, including additional knowledge of Microsoft Word and Excel.
  • Intermediate knowledge of anatomy, physiology, and medical terminology.
  • Ability to use statistical techniques for data analysis.
  • Thorough understanding of The Joint Commission standards related to Quality Improvement.
  • Ability to communicate effectively, manage time, reprioritize work, and exercise initiative and independent judgment under general supervision.
  • Maintain a clinical information accuracy rate of 95% or greater.

Responsibilities

  • Review, abstract, and analyze clinical data for assigned information systems.
  • Maintain current editions of guidelines for relevant data collection systems.
  • Use critical thinking, problem-solving, process improvement, and statistical techniques to support efficient work and data analysis.
  • Identify opportunities and concerns in clinical data, communicate them to appropriate sources, and support decision-making and outcome reporting.
  • Collect concurrent, accurate data according to Clinical Practice Improvement department guidelines.
  • Analyze complex reports for regulatory agencies and internal purposes accurately and on time.
  • Manage time effectively, reprioritize assignments as directed, and work independently under general supervision.
  • Cross-train and assist with various systems as needed.
  • Train new team members on systems to support compliance, data integrity, and protection of protected health information.
  • Serve as a resource to Orlando Health regarding healthcare regulations, standards of care, and clinical performance improvement.
  • Collaborate with Clinical Practice Improvement personnel, HIM, Clinical Nurse Specialists, Unit Based Educators, and Information Systems staff as appropriate.
  • Maintain knowledge of quality improvement philosophy, methodologies, applications, and Joint Commission standards related to Quality Improvement.
  • Assist with documentation for The Joint Commission accreditation and other regulatory bodies as assigned.
  • Maintain the required clinical information accuracy rate, including quarterly data-integrity testing, at 95% or greater.
  • Inform the direct report of quality issues or concerns and provide feedback on the accuracy and usefulness of data collection systems as requested.
  • Maintain regular and punctual attendance and comply with Orlando Health policies and procedures.
  • Pursue professional growth and development and maintain organizational and professional ethical standards.
  • Follow medical-record policies, procedures, confidentiality guidelines, and established departmental policies, procedures, and objectives.

Benefits

  • Medical, dental, and vision coverage.
  • 403(b) retirement savings plan.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Paid time off, up to five weeks to start.
  • Life insurance.
  • Extended Leave Plan (ELP).
  • Family care for child care, elder care, and pet care.
  • Paid parental leave.
  • Pet insurance.
  • Car insurance.
  • 100% paid tuition, tuition reimbursement, and monthly payments to help pay down graduate school debt.
  • Benefits start on day one.
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