Certified Medical Assistant | Outpatient OBGYN | Downtown ORL

Orlando Health•Orlando, FL

About The Position

The Certified Medical Assistant provides patient care in an outpatient OBGYN setting under the direction of a physician or Advanced Practice Provider (APP). The role is with the Orlando Health Women’s Institute, which provides a broad range of women’s healthcare services, including gynecology, obstetrics, reproductive endocrinology, maternal-fetal medicine, gynecologic oncology, urogynecology, breast health, and menopause management. The medical assistant gathers patient information, prepares patients for examinations, assists providers with examinations and procedures, provides routine treatments, administers approved medications, and documents care. The position also supports specialty testing and consultations, handles calls, enters provider-directed orders in the electronic medical system, and assists with reception, scheduling, and discharge as needed. The role requires adherence to patient safety, infection control, organizational policies, and standards for patient-centered care. This is a full-time, day-shift position in the OBGYN department. Hours are 7:45 a.m.–5:00 p.m. Monday through Thursday and 7:30 a.m.–12:30 p.m. on Fridays. No weekends or holidays are required.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient-care setting.
Current BLS Healthcare Provider Certification.
Current certification or registration as a medical assistant from an accepted agency. Listed credentials include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), and RMA (AMT, ARMA, or AAH). Other agency credentials may be considered case by case.
No prior experience is required.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Assist patients and families with preparation for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to organizational and department policies.
Act as a patient liaison to schedule specialty testing and physician consultations and provide related scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow organizational and department policies, procedures, value statements, and Commitment to Excellent standards.
Demonstrate personal and patient safety practices and follow infection control standards.
Maintain reasonably regular and punctual attendance consistent with applicable policies and standards.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.