Medical Office Assistant, Outpatient OBGYN

UR Medicine Thompson Health•Canandaigua, NY
•$20 - $25•Onsite

About The Position

The Medical Office Assistant (MOA) participates in the multidisciplinary process of providing care and service to patients and their families through selected clinical tasks performed within the scope of practice and in accordance with New York State Education Department rules and regulations. Duties include maintaining supplies; rooming patients and taking vital signs; performing phlebotomy and EKGs; collecting specimens; documenting in medical records and preparing charts; performing point-of-care testing; and assisting providers with examinations and minor surgical procedures. The MOA supports physicians and nurses, participates in departmental meetings, and identifies opportunities to improve processes and patient service. The role requires managing a demanding workload accurately and representing the office professionally. The MOA provides excellent customer service to patients, families, staff, physicians and other providers, management, vendors, and the public, while protecting confidential patient, staff, and health-system information. The position is scheduled Monday through Friday for eight-hour day shifts. The primary location is Canandaigua Medical Group OBGYN, with travel to other ambulatory OBGYN sites in Geneva, Farmington, and Victor when needed or requested by management. The listed pay range is $19.64–$24.50, based on experience.

Requirements

  • High school diploma or equivalent.
  • BLS certification.
  • Ability to provide care appropriate to the ages of patients served and knowledge of growth and development across the lifespan.
  • Time-management, keyboarding, and multitasking skills.
  • Ability to work independently and contribute supportively to team-based work and meetings.
  • Attention to detail and ability to manage a demanding workload accurately.
  • Excellent customer service and collaborative communication skills.
  • Flexibility and willingness to travel to other practices upon management request.
  • Ability to maintain confidentiality.

Nice To Haves

  • Graduate of an approved Medical Office Assistant certification program.
  • Phlebotomy skills or willingness to attain them after employment.
  • Medical Office Assistant experience.
  • OBGYN experience.
  • EMR experience.
  • CMOA certification.

Responsibilities

  • Provide selected clinical tasks within the scope of practice and applicable New York State regulations.
  • Maintain supplies inventory, stocking, and ordering.
  • Room patients and take vital signs.
  • Perform phlebotomy and EKGs, and collect specimens.
  • Document in medical records and prepare charts.
  • Perform point-of-care testing (POCT).
  • Assist providers with examinations and minor surgical procedures.
  • Support physicians and nurses and participate in departmental meetings.
  • Identify ways to improve processes and patient service.
  • Provide patient-centered customer service to patients and families and work collaboratively with coworkers, medical staff, management, other departments, vendors, and the public.
  • Protect confidential information concerning patients, staff, and the health system.
  • Meet applicable hospital, state, federal, and other regulatory requirements, and maintain certification requirements if certified.
  • Travel to other practices when requested by management.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement up to $6,000 per year
  • Retirement plan contribution and match
  • Four weeks of paid time off
  • Free parking
  • Access to Success coaches
  • Employee wellness programs, biometric screenings, and an onsite gym
  • Zen Room
  • Community Shared Agriculture program
  • Staff recognition platforms
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