Medical Office Assistant, Outpatient OBGYN

UR Thompson Health • Town of Canandaigua, NY

10h • $20 - $25 • Onsite

About The Position

The Medical Office Assistant (MOA) participates in the multidisciplinary process of providing care and service to patients and their families through selected clinical tasks. Clinical tasks are performed within the scope of practice consistent with New York State Education Department rules and regulations. The position is primarily based at Canandaigua Medical Group OBGYN, with coverage across ambulatory OBGYN sites in Geneva, Farmington, and Victor when needed. The schedule is Monday through Friday, with eight-hour day shifts.

The MOA supports physicians and nurses, contributes to departmental meetings and process improvement, manages a demanding workload accurately, and represents the office professionally. The role requires excellent customer service, protection of confidential information, and flexibility to travel to other practices upon management request.

Requirements

• High school diploma or equivalent.
• BLS certification.
• Patient-centered customer service skills.
• Ability to develop and maintain collaborative working relationships with patients, families, coworkers, medical staff, management, and other health system departments.
• Knowledge of growth and development across the lifespan.
• Time management, keyboarding, and multitasking skills.
• Ability to work independently and participate supportively in team-based work.
• Attention to detail.
• Flexibility and willingness to travel to other practices upon management request.

Nice To Haves

• Graduation from an approved Medical Office Assistant certification program.
• Phlebotomy skills or willingness to attain them after employment.
• Medical Office Assistant experience.
• OBGYN experience.
• EMR experience.
• CMOA certification.

Responsibilities

• Manage supplies inventory, stocking, and ordering.
• Room patients and take vital signs.
• Perform phlebotomy, EKGs, specimen collection, and point-of-care testing.
• Document medical records and prepare charts.
• Assist providers with examinations and minor surgical procedures.
• Support physicians and nurses and participate in departmental meetings.
• Identify ways to improve processes and patient service.
• Manage a demanding workload accurately and represent the office and staff professionally.
• Provide excellent customer service to patients, families, staff, physicians, providers, management, vendors, and the public.
• Protect the confidentiality of sensitive information relating to patients, staff, and the health system.
• Deliver patient-centered care appropriate to the ages of patients served and demonstrate knowledge of growth and development across the lifespan.
• Maintain efficient business operations through time management, keyboarding, and multitasking skills.
• Complete assignments independently while contributing to team-based work and meetings.
• Meet applicable hospital, state, federal, and other regulatory requirements.
• Keep certification current if certified.
• Travel to other practices when requested by management.

Benefits

• Health, dental, and vision insurance.
• Tuition reimbursement up to $6,000 per year.
• Contribution and match on retirement plan.
• Four weeks of paid time off.
• Access to Success coaches.
• Free parking.
• Employee wellness programs, biometric screenings, onsite gym, Zen Room, and Community Shared Agriculture program.
• Staff recognition platforms, including Shining Stars and the CARESCount website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED