Clinical Specialist, Enabling Technologies (NYC)
About The Position
The Clinical Specialist with Stryker Instruments Enabling Technologies provides clinical product support to end users and on-site guidance and assistance during surgical procedures. The role trains surgeons and operating room staff and provides clinical and technical support in operating the company’s navigation technologies, associated equipment, and instruments to help ensure procedural efficiency. It also involves maintaining relationships with operating room and hospital staff, preparing pre-operative scans, assisting with pre-operative planning and intra-operative guidance, and providing case coverage at customer accounts. The Clinical Specialist supports the sales plan by growing use of navigation technologies, promoting the clinical benefits of products, building positive relationships with key customers, collaborating with Sales Representatives and Marketing on product performance communication, and obtaining purchase orders for products and services used during surgical procedures. The position is field-based and requires 30% travel. It may involve off-hours, weekends, and holidays to support business needs. The role requires handling instruments that may have been contaminated by blood or other bodily fluids and the ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
Requirements
- Bachelor’s degree preferred, or six years of clinical experience.
- Must have a valid driver's license.
- Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
- Ability to handle instruments that may have been contaminated by blood or other bodily fluids.
Nice To Haves
- Sales and/or marketing experience preferred.
- Bachelor’s degree preferred.
Responsibilities
- Provide clinical product support to end users and on-site guidance and assistance during surgical procedures.
- Train surgeons and operating room staff and provide clinical and technical support in the operation of navigation technologies, associated equipment, and instruments.
- Establish and maintain relationships with operating room and hospital staff, including surgeons and nurses.
- Prepare pre-operative scans for use with the company's Enabling Technologies system.
- Assist surgeons with pre-operative planning and intra-operative guidance.
- Submit prompt and accurate complaint reports in accordance with the Stryker Enabling Technologies quality system.
- Provide case coverage at customer accounts.
- Support execution of the sales plan and increase use of navigation technologies with current and potential customers.
- Promote the clinical benefits of products and build positive relationships with key customers at target accounts.
- Collaborate with Sales Representatives and Marketing to improve communication about product performance.
- Obtain purchase orders for products and services consumed during surgical procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
