About The Position

The Clinical Specialist with Stryker Enabling Technologies provides clinical product support to hospital staff and on-site guidance during surgical procedures. The role trains surgeons and operating room staff and provides clinical and technical support in using the company’s navigation technologies, associated equipment, and instruments to support procedural efficiency. The specialist uses proprietary software to prepare pre-operative scans for use with Enabling Technologies systems and assists surgeons with preoperative planning and intra-operative guidance. The role also provides case coverage, supports sales-plan execution and growth in technology utilization, promotes the clinical benefits of products, and builds relationships with surgeons and operating room staff at targeted accounts. The specialist collaborates with Sales Representatives and Marketing, reports complaints according to Stryker’s quality-system requirements, and obtains and tracks purchase orders for products and case-coverage services. This is a field-based role located in Houston, Texas, with 30% travel. The position may require off-hours, weekend, and holiday work to support business needs. It involves handling instruments that may have been contaminated by blood or other bodily fluids and requires the ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects. A valid driver’s license is required.

Requirements

  • Bachelor’s degree or at least 6 years of clinical experience.
  • Valid driver’s license.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.

Nice To Haves

  • Sales and/or marketing experience.

Responsibilities

  • Provide clinical product support to hospital staff and on-site guidance and assistance during surgical procedures.
  • Train surgeons and operating room staff and provide clinical and technical support in operating the company’s navigation technologies, associated equipment, and instruments.
  • Use proprietary software to prepare pre-operative scans for the Enabling Technologies system and assist surgeons with preoperative planning and intra-operative guidance.
  • Submit prompt and accurate complaint reports in accordance with Stryker Enabling Technologies’ quality-system requirements.
  • Provide case coverage at accounts.
  • Support development and execution of the sales plan and increase use of navigation technologies by growing volume with current and potential surgeons.
  • Promote the clinical benefits of products and build positive relationships with key surgeons and operating room staff at targeted accounts.
  • Collaborate with Sales Representatives and Marketing to increase communication about product performance.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track case-coverage purchase orders for services provided.
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