About The Position

The Regional Clinical Specialist leads training for physicians, nurses, and technicians on the proper use and advantages of Haemonetics Medical products in Cardiac Cath Labs, Interventional Radiology, and Vascular Surgery suites. The role supports product launches, provides case coverage and clinical support to territory teams, and assists with clinical trials regionally and nationally as needed. It also contributes to onboarding new hires and ongoing clinical development of the regional team. Through case coverage and customer education, the specialist supports sales goals, company objectives, and revenue growth. The specialist provides clinical and technical expertise for Haemonetics Interventional Technologies products and Structural Heart procedures, helping customers follow instructions for use and best practices. The role oversees local education and training, supports procedural troubleshooting and simulation, communicates clinical data and best practices, and maintains strong relationships with customers and decision makers. The position is based in the DFW or Houston area of Texas. Applicants must be legally authorized to work in the United States; employment visa sponsorship is not available.

Requirements

  • Must be legally authorized to work in the United States.
  • Must be able to provide clinical and technical support in Cardiac Cath Labs, Interventional Radiology, and Vascular Surgery suites.
  • Must comply with applicable external regulations and internal policies when presenting clinical information and products.

Responsibilities

  • Support the Territory Manager in clinical case support and customer education needs of the territory.
  • Identify product-use issues and promptly share them with the Regional Sales Director and appropriate Territory Manager; provide additional in-service training when incorrect or inappropriate device use is involved.
  • Facilitate clinical training and onboarding for new field personnel.
  • Provide technical support to Structural Heart implanting centers in accordance with instructions for use and best practices to promote procedural consistency and clinical outcomes.
  • Provide and assist with education and training for physicians, hospital support staff, and Haemonetics personnel; stay current on and communicate clinical data about the Interventional Technologies portfolio.
  • Answer questions about device suitability and provide technical support, including knowledge of imaging modalities, EKG, blood pressure, hemodynamic waveforms, and ancillary procedural solutions.
  • Develop and maintain clinical and technical product knowledge and understand competitive products, industry trends, and the Haemonetics portfolio.
  • Oversee local education and training activities, including program coordination and setup, procedural troubleshooting, and staff in-services.
  • Establish and maintain productive relationships with key decision makers, customers, customer staff, and administrative staff.
  • Serve as a regional spokesperson for procedural expertise and updated best practices.
  • Develop therapy and device operational knowledge and apply it to processes and initiatives supporting procedural excellence.
  • Serve as the regional expert for Interventional Technology procedures and lead regional simulation and training.
  • Present Haemonetics clinical papers and value proposition while complying with external regulations and internal policies.
  • Support monitoring of product inventory levels.
  • Assist with product launches and clinical trials, including trials outside the region when needed, and support busier teams when needed.
  • Perform other duties as assigned.

Benefits

  • 401(k) with up to a 6% employer match and no vesting period
  • Employee stock purchase plan
  • Flexible time off for salaried employees
  • Three to five weeks of accrued vacation annually for hourly employees, based on tenure
  • Up to 64 hours of accrued paid sick time annually
  • Paid and/or floating holidays
  • Parental leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Health and welfare benefits
  • Potential eligibility for a discretionary annual bonus for non-sales roles
  • Potential eligibility for sales incentives for sales roles
  • Potential eligibility for the company's long-term incentive plan
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