Clinical Specialist CRM - Corpus Christi / McAllen

Medtronic•McAllen, TX

1d•$72,000 - $90,000•Onsite

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer-service objectives. The role supports the Corpus Christi / McAllen territory, and the employee must reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available for urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The CRM portfolio includes pacing, defibrillation, and remote-monitoring solutions. The Clinical Specialist supports CRM devices and therapies in clinical settings, helps customers use products and solutions, and contributes to patient outcomes and business objectives. The position involves extensive travel within the territory, frequent independent driving, and physical work in clinical environments, including wearing lead for extended periods and exposure to infectious disease and radiation.

Requirements

High school diploma and at least 6 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; OR an associate degree and at least 4 years of such experience; OR a bachelor's degree and at least 2 years of such experience.
Must reside within the assigned Corpus Christi / McAllen territory.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
Ability to meet the physical demands described for the role, including lifting up to 40 lbs. and sitting, standing, and walking for 8+ hours per day.
Ability to work in clinical environments involving exposure to eye protection, infectious disease, and radiation, and to wear 7–9 lbs. of lead for extended periods.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as SalesForce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate and participate in numerous tasks or projects in a fast-paced environment in an organized manner while meeting deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge from CRM field training.
Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Stay current on CRM products, therapies, solutions, and patient-management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving (approximately 80% of the time).
Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 lbs. of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities needed for patient care and field responsibilities.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan (SIP) opportunity for incentive compensation based on achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance/reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.