Clinical Specialist, CRM (Saint Louis/Columbia, Missouri)

Abbott • Columbia, MO

12d • Remote

About The Position

This field-based position in Abbott’s Cardiac Rhythm Management (CRM) division provides comprehensive engineering, sales, educational, and technical support for CRM products. The specialist responds to inquiries from physicians, healthcare professionals, patients, and field sales staff, serving as a clinical interface between the medical community and the business. The role also develops and facilitates product training for healthcare professionals and provides backup support to CRM Sales Representatives. The position is based in the Saint Louis/Columbia, Missouri area and is listed as remote, with travel required 50% of the time.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• At least 2 years of related experience or program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with cath lab and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills and abilities to interpret and solve complex clinical problems.
• Strong written and verbal communication skills and excellent interpersonal, presentation, analytical, and organizational abilities.
• Ability to meet deadlines effectively, work independently, and collaborate with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs to develop presentation materials.

Responsibilities

• Serve as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis.
• Maintain a thorough command of CRM products, related product and technical knowledge, trends, and industry players.
• Develop, lead, and/or facilitate training sessions and other CRM product programs for healthcare professionals.
• Provide additional backup support to CRM Sales Representatives.
• Respond to field inquiries from physicians, healthcare professionals, patients, and field sales staff.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level