Clinical Specialist Case Manager, Safer Community Unit

Monash • Clayton, NC

6d

About The Position

The Clinical Specialist Case Manager in Monash University's Safer Community Unit (SCU) promotes safety and wellbeing across the Monash Group. The role applies specialist expertise in behavioural risk assessment, threat management and complex mental health to deliver trauma-informed, person-centred responses to disclosures of harm, provide early intervention and proportionate risk management, and advise on complex cases across local and international campuses.

The position manages sensitive and high-risk cases and conducts evidence-based risk and threat assessments. It provides specialist advice and recommendations on gender-based violence, stalking, threats, child safety and complex mental health presentations. The role also coordinates responses to disclosures of harm, facilitates referrals, and works with internal and external stakeholders to develop effective risk management strategies.

The role prepares briefings, reports and papers to inform decisions, contributes to campus threat assessment and management processes, and delivers training and psychoeducation to strengthen staff and student capability. It supports the development of SCU policies, procedures and resources; maintains accurate case records; monitors legislative and best-practice developments; and builds partnerships to support timely, consistent and legally compliant University responses.

The successful candidate will have a relevant tertiary qualification in counselling, psychology, social work, forensic behavioural science or a related discipline, with appropriate professional registration or membership, and significant experience in behavioural case management in a highly regulated environment. They will bring expertise in sensitive disclosures, complex mental health presentations and high-risk behavioural matters, as well as strong threat assessment, trauma-informed practice and risk mitigation skills. The role requires strong interpersonal, analytical and written communication skills, legislative knowledge, organisational skills, inclusive and culturally safe practice, and sound judgement and initiative in complex situations.

Requirements

• Relevant tertiary qualification in counselling, psychology, social work, forensic behavioural science or a related discipline.
• Appropriate professional registration or membership.
• Significant experience in behavioural case management within a highly regulated environment.
• Demonstrated expertise in managing sensitive disclosures, complex mental health presentations and high-risk behavioural matters.
• Strong skills in threat assessment, trauma-informed practice and risk mitigation.
• Exceptional interpersonal, analytical and written communication skills.
• Sound legislative knowledge.
• Strong organisational skills.
• Commitment to inclusion and culturally safe practice.
• Ability to exercise sound judgement and initiative in complex situations.

Responsibilities

• Manage sensitive and high-risk cases across local and international campuses.
• Conduct evidence-based behavioural risk and threat assessments.
• Provide specialist advice and recommendations on gender-based violence, stalking, threats, child safety and complex mental health presentations.
• Deliver trauma-informed, person-centred responses to disclosures of harm and provide early intervention and proportionate risk management.
• Coordinate responses to disclosures of harm and facilitate referrals.
• Collaborate with internal and external stakeholders to develop effective risk management strategies.
• Prepare clear briefings, reports and papers to inform decision-making.
• Contribute to campus threat assessment and management processes.
• Deliver training and psychoeducation to strengthen staff and student capability.
• Support the development of SCU policies, procedures and resources.
• Maintain accurate case records.
• Monitor legislative and best-practice developments.
• Build partnerships that support timely, consistent and legally compliant University responses.

Benefits

• 17% employer superannuation.
• Flexible and hybrid working arrangements.
• Policies supporting staff in combining work and personal commitments, including support for parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior