Clinical Specialist - Cardiac Rhythm Management (Akron/Canton, OH)

Medtronic•Akron, OH

4d•$72,000 - $90,000•Onsite

About The Position

Medtronic is seeking a Clinical Specialist to provide technical, educational, operational, and sales support for its Cardiac Rhythm Management (CRM) portfolio. CRM offers pacing, defibrillation, and remote monitoring therapies intended to restore, support, and protect heart function. The role helps the district meet sales and customer service objectives while supporting reliable, high-quality products and processes and positive patient outcomes. The position supports a designated territory, requiring residence within the assigned area and regular travel to customer accounts. The posting identifies the territory as Akron/Canton, Ohio in the title, but its description also refers to the Baltimore territory. Extensive travel and independent driving are expected, approximately 80% of the time. The specialist must be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The role involves working in clinical environments and meeting the physical demands described in the posting, including lifting, extended periods of standing or walking, and wearing lead protection. Medtronic offers a competitive salary and flexible benefits package. The U.S. base salary range is $72,000–$90,000, and the position is eligible for a Sales Incentive Plan. Benefits for eligible regular employees include health and insurance plans, retirement programs, paid time off, and other offerings described in the posting.

Requirements

High school diploma and at least 6 years of work experience; or an associate degree and at least 4 years; or a bachelor's degree and at least 2 years.
Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
Reside within the assigned territory and travel regularly to customer accounts.
Be available to support urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Roles below Principal level require unrestricted U.S. work authorization at hire and throughout employment; sponsorship is not offered for this role.

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as SalesForce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced, organized manner while meeting deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, and troubleshooting.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment, maintaining programmer software, and assisting with coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members about CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide feedback to support sales objectives.
Maintain technical expertise in CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving.
Perform the physical requirements of the role, including lifting up to 40 lbs., sitting, standing, walking, bending, stooping, squatting, and maintaining balance.
Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 lbs. of lead for extended periods; use computers and mobile devices; and maintain vision capabilities needed for patient care and field responsibilities.
Perform other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps global well-being program
Incentive plans
401(k) plan with employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
Sales Incentive Plan