Clinical Services Supervisor

International Rescue Committee•Seattle, WA

2d•$81,000 - $89,100•Hybrid

About The Position

The Clinical Services Supervisor oversees and provides culturally and linguistically appropriate mental health and psychosocial support (MHPSS) to improve the holistic well-being of human trafficking survivors. The role includes conducting mental health intakes and assessments, developing individual service plans, and delivering evidence-based and evidence-informed interventions. The supervisor ensures the quality of services provided by non-licensed psychosocial support staff, coordinates care with internal and external providers, and conducts outreach and engagement to build provider and community capacity to identify, respond to, and serve survivors of human trafficking. The position requires an independently licensed counselor or therapist in Washington State and reports to the MHPSS Program Manager, with clinical supervision provided by IRC’s MHPSS Technical Advisor. The position oversees clinical programming, provides interventions in office, remotely, and in community settings, maintains a caseload of approximately 15–20 clients, manages crises, coordinates care, supports psychoeducation training, and supervises master’s-level practicum interns. Project management duties include coordinating interpretation, maintaining documentation and reports, monitoring program quality, evaluating client progress, coordinating with program staff, maintaining community partnerships, and delivering capacity-building initiatives. The role is based in a standard professional office environment with a hybrid remote and in-office arrangement. It requires regular travel throughout the service delivery area and may involve evening and weekend work. Compensation is $81,000–$89,100 per year. IRC offers paid sick leave and holidays, paid time off, medical, dental and vision insurance, flexible spending accounts, a 403(b) retirement plan with employer contributions, disability and life insurance, and an Employee Assistance Program.

Requirements

Hold a valid Licensed Independent Clinical Social Worker (LICSW) credential in Washington State.
In accordance with state law, possess or be eligible to receive a fingerprint clearance card.
Have a valid driver’s license and active insurance policy.
Be proficient in English and Spanish.
Have at least three years of experience with therapeutic intake, assessment, service planning, treatment reviews, and case closures.
Have at least two years of experience providing evidence-based, evidence-informed, or best-practice interventions.
Have at least one year of supervisory experience.
Demonstrate strong written and verbal communication skills.
Demonstrate strong intercultural communication skills and the ability to work effectively with people from diverse cultural backgrounds.
Have strong computer, keyboard, email, and general office skills.
Have access to reliable transportation for regular travel throughout the service delivery area.

Responsibilities

Ensure clinical quality of programming.
Conduct clinical intakes and assessments and develop individual service plans.
Provide interventions and activities in-office, remotely, and in community settings.
Maintain a clinical caseload of approximately 15–20 clients.
Manage crises, including suicide assessments, safety planning, and mandatory reporting.
Coordinate care, including warm hand-offs as needed.
Support development and delivery of psychoeducation training for IRC staff and community partners.
Supervise master’s-level practicum interns and non-licensed psychosocial support staff.
Arrange for interpreters as needed to engage clients in services appropriately.
Ensure timely and accurate documentation, data entry, and reporting.
Monitor program activity and quality through oversight and support related to case and project documentation.
Evaluate program effectiveness based on client progress and individual service plan objectives.
Communicate and coordinate with program staff to ensure services are delivered effectively and on time.
Strengthen and maintain partnerships with community mental health agencies to expand client resources.
Deliver capacity-building initiatives to strengthen community response and services for human trafficking survivors.
Perform other duties as assigned.

Benefits

10 paid sick leave days
10 U.S. holidays
20–25 days of paid time off based on role and tenure
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts for healthcare, dependent care, and commuting
403(b) retirement savings plan with immediate-vesting employer match
Non-elective employer retirement contribution based on age and years of service, with three-year vesting
Disability insurance
Life insurance
Employee Assistance Program offering confidential counseling and support for employees and their families