Clinical Scheduler

Concordia Visiting Nurses•Baden, PA

20d

About The Position

The Clinical Scheduler creates and manages daily and weekly schedules for clinical staff, ensuring appropriate staffing based on client needs, preferences, and staff availability. The role communicates schedule updates and important information to clients, families, and clinical staff, and responds to last-minute changes, call-offs, and urgent client needs to maintain continuity of care. The Clinical Scheduler maintains accurate schedules, authorizations, and client information in scheduling software and electronic health record (EHR) systems while following HIPAA regulations and compliance standards. The role collaborates with the Clinical Manager, Intake team, and other staff to coordinate admissions and initial visits and support smooth transitions of care. It also provides professional, empathetic, patient-centered customer service. Concordia Visiting Nurses is part of Concordia Lutheran Ministries, whose mission is to serve the aging community through high-quality caregiving options in a Christian environment and to serve people with limited funds to the best of its ability.

Requirements

High school diploma or GED equivalent.
Excellent organizational skills and meticulous attention to detail.
Clear and effective verbal and written communication skills.
Ability to anticipate scheduling conflicts and find solutions to ensure continuity of care.
Comfort using scheduling software and electronic health record (EHR) systems.

Nice To Haves

Knowledge of medical terminology.
Knowledge of home health care operations.

Responsibilities

Create and manage daily and weekly schedules for clinical staff based on client needs, preferences, and staff availability.
Communicate schedule updates, changes, and important information to clients, families, and clinical staff.
Respond proactively to last-minute changes, call-offs, and urgent client needs to maintain continuity of care.
Maintain accurate schedules, authorizations, and client information in scheduling software and EHR systems, following HIPAA regulations and compliance standards.
Collaborate with the Clinical Manager, Intake team, and other staff to coordinate admissions and initial visits and ensure smooth transitions of care.
Provide professional, empathetic, patient-centered customer service.