Clinical Scheduler

Concordia Lutheran Ministries and Affiliates•Winfield Township, PA

13d•Onsite

About The Position

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well! Concordia Visiting Nurses is looking for a dedicated Clinical Scheduler to join our busy home health office located in Cabot, PA. As a Clinical Scheduler you will collaborate with our clinical field staff to coordinate home care visits and support the daily scheduling operations of our agency.

Requirements

Proficiency in computer applications, particularly Word and Excel.
Strong organizational skills with a keen attention to detail.
Effective communication and interpersonal abilities.
Capability to prioritize and manage daily tasks.
High school diploma or equivalent required.

Responsibilities

Develop new daily and weekly schedules for staff and create annual model calendars.
Verify clinician-provided schedules against computer-generated schedules and make necessary adjustments.
Ensure recent visits are accurately recorded to avoid overlooking patient recertifications.
Confirm that clinician-written visit frequencies align with actual visit patterns, contacting clinicians for corrections as needed.
Reassign patients to covering clinicians during vacations and other absences.
Process orders and assign them to the appropriate clinician, addressing any computer-related issues.
Schedule Telehealth installations and removals.
Respond to general inquiries from staff and patients via phone, email, or in person.
Identify and report any issues or concerns regarding patients and staff.
Communicate any changes in the daily schedule to relevant supervisors or staff members.