Clinical Scheduler

START Center for Cancer Research • Miami, FL

15d • Onsite

About The Position

The Clinical Scheduler manages protocol-specific study schedules, including scheduling appointments and radiology procedures and booking hotel stays. This position performs administrative scheduling and patient-coordination work in an on-site outpatient oncology clinical research setting.

Requirements

• High school diploma or equivalent.
• One year of experience in an outpatient physician practice or healthcare setting.
• Effective communication skills and a collaborative attitude.
• Strong attention to detail.
• Knowledge of medical terminology related to scheduling study-specific procedures such as CT, MRI, and PET scans, biopsies, and eye exams.

Nice To Haves

• Oncology and/or research experience.

Responsibilities

• Schedule routine follow-up and treatment appointments.
• Manage external referrals and consults, handle no-shows, answer phone calls, and reschedule patients.
• Ensure prior authorizations are completed.
• Deliver quality services through consistent application of policies, procedures, protocols, and standards.
• Communicate with patients and visitors in a caring and respectful manner.
• Collaborate with care team members and anticipate their needs to ensure coordinated patient care.
• Use and maintain patient electronic medical records, including filing, faxing, and copying.
• Assist with ongoing quality improvements to provide efficient, cost-effective care.
• Engage in continuous education and training to maintain the skills, knowledge, and competency needed for the role.

Benefits

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus based on role and company results.
• Paid time off and paid holidays.
• Medical, dental, and vision coverage, with optional insurance options.
• Company-paid life and disability insurance.
• Employee Assistance Program providing confidential, no-cost support for employees and their families from day one.
• Flexible FSA and HSA plans.
• Supportive environment that values balance, well-being, and flexibility.
• Collaborative workplace that supports continuous learning, professional growth, shared ideas, inclusivity, and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED