Clinical Sample Specialist III

LabConnect•Johnson City, TN

13d

About The Position

The Clinical Sample Specialist III performs sample management activities for samples arriving at a LabConnect facility. The role performs tasks supporting sample accessioning, storage, and shipment, and addresses problems through detailed communication with internal and potentially external stakeholders, including Client Services, Sample Tracking Solutions, and Clinical Trial Materials. The Specialist III performs the duties of Clinical Sample Specialists I and II, provides training and guidance on sample management processes, verifies daily checklists, participates in quality reporting and investigations, and may provide departmental oversight when a lead or manager is absent. The role also supports storage and shipment updates, specimen investigations and reconciliation, billing data entry, process improvement, supply restocking, and safe handling and disposal of dry ice and shipping materials. The position requires knowledge of Good Documentation Practice and universal safety precautions, annual competency assessment of Tier I and II specialists, attendance at required training and meetings, including IATA training, and six hours of continuing education annually. No travel is required. The position has no supervisory responsibilities.

Requirements

High school diploma or GED required.
Previous experience in laboratory or biorepository specimen processing/accessioning, or six months of experience as a Clinical Sample Specialist II, required.
Excellent communication, organizational, and interpersonal skills.
Ability to read and interpret documents, including safety rules, operating instructions, and procedure manuals.
Proficiency in writing routine reports and correspondence.
Effective public speaking skills for addressing groups.
Ability to execute instructions provided orally, in writing, or in diagram form.
Knowledge of Microsoft applications, including Word and Excel.
Confidence working with Laboratory Information Management Systems (LIMS).
Ability to meet the listed physical demands, including lifting, pulling, or pushing up to 50 pounds.

Nice To Haves

Associate degree with two years of Clinical Research, Central Lab, or other relevant experience.
BA/BS degree, preferably in laboratory science, health science, or business.
Previous experience training others and providing operational oversight in a laboratory or biorepository environment.

Responsibilities

Perform all duties of Clinical Sample Specialist I and II proficiently.
Complete tasks and data accurately and with attention to detail.
Troubleshoot problems as they occur, including issues related to specimen management.
Provide training, guidance, and oversight for specimen receipt, accessioning, storage, and shipment processes.
Verify completion of end-of-day checklists and complete daily checklists.
Participate in quality event reporting and investigation processes.
Enter shipment information into the ERP system for billing purposes.
Manage specimen storage tasks, including shipment updates, specimen investigations, and reconciliation.
Participate in process improvement initiatives.
Provide departmental oversight or support operations in the absence of a lead, supervisor, manager, or director.
Handle, recycle, and dispose of dry ice and shipping materials.
Restock supplies.
Scan requisitions and respond to emails in a timely manner.
Attend classes and meetings, including IATA training.
Complete six hours of continuing education per year.
Perform required annual competency assessments of Tier I and II Clinical Sample Specialists.
Apply knowledge of Good Documentation Practice and universal safety precautions.