Clinical Resource Coordinator, CP

Ellis Medicine•Clifton Park, NY

26d•Onsite

About The Position

The Clinical Resource Coordinator (CRC) provides clinical nursing support to the Operations Manager in planning, coordinating, staffing, and supervising nursing care delivery to promote efficient and effective patient care and compliance with departmental and regulatory standards. In collaboration with a nurse practitioner, the CRC provides nursing care for pre-employment screenings and helps prevent, investigate, and treat workplace-related illness and injury using best practices. The CRC applies the nursing process to assess, plan, implement, and evaluate clinical strategies that support a healthy and safe work environment, and uses clinical assessment skills to help patients access appropriate care at the appropriate time. The role also involves problem-solving, coordinating assignments and schedules, evaluating clinical staff performance, and serving as a clinical resource for the practice. The CRC performs Employee Health visits, provides nursing care for minor and acute work-related conditions, participates in screening and surveillance programs, and supports the practice’s clinical operations and quality standards. The position is located indoors in a normal office environment. Physical activities include pushing or pulling up to 25 pounds, lifting or moving 15 pounds from floor to table, extended keyboarding, writing and filing, and sitting, squatting, standing, or walking for reasonable periods. The role requires hand-eye coordination and the ability to speak, understand, and read English. Ellis Medicine states that it is an equal opportunity employer and is committed to creating a diverse environment. The stated salary range is $33.71–$50.56 per hour; pay is based on experience, skills, and education, and the range may vary by location.

Requirements

Current New York State Registered Nurse license.
Current BLS certification.
Associate of Science in Nursing (ASN).
A minimum of 1–2 years of clinical nursing experience, including nursing assessment, patient education, and nursing care plan development.
Excellent analytical and interpersonal communication skills for corresponding with employees, outside companies, patients, and third-party payers.
Ability to work collaboratively with physicians and other professionals in a direct and positive manner.
Demonstrated critical-thinking skills and ability to prioritize patient care and tasks.
Ability to maintain knowledge of policies and procedures related to patient care.
Ability to push or pull 25 pounds and lift or move 15 pounds from floor to table.
Ability to perform moderately difficult manual tasks, including keyboarding, writing, and filing for extended periods.
Ability to perform tasks requiring hand-eye coordination, including data entry, typing, and using photocopiers.
Ability to sit at a computer terminal or workstation for a prolonged period and to squat, stand, and walk for a reasonable length of time and distance.
Ability to articulate and comprehend spoken English and read English.

Nice To Haves

Clinical triage experience.

Responsibilities

Support the Operations Manager in planning, coordinating, staffing, and supervising nursing care delivery.
Help ensure compliance with departmental and regulatory standards of care and practice.
Collaborate with the nurse practitioner to provide nursing care for pre-employment screenings and to prevent, investigate, and treat workplace-related illness and injury.
Use the nursing process to assess, plan, implement, and evaluate clinical strategies that promote a healthy and safe work environment.
Use clinical assessment skills to facilitate patient access to appropriate care at the appropriate time.
Solve problems, coordinate assignments and schedules, and evaluate clinical staff performance.
Serve as a clinical resource for the practice.
Respond to patients’ clinical concerns and perform service recovery when needed.
Perform point-of-care testing and daily, weekly, and monthly quality control; verify that data, including EKG information and logs, is transmitted and recorded daily.
Maintain best practices and Joint Commission standards for assigned practices, including through Joint Commission rounding.
Anticipate patient equipment and supply needs.
Respond appropriately to clinical emergencies in the office.
Ensure clinical documentation and correspondence are complete in the EMR.
Room patients as needed to maintain efficient practice flow.
Complete Employee Health visits in accordance with organizational policy and department protocols.
Provide safe, competent, and efficient nursing care for minor and acute work-related injuries and illnesses.
Participate in preventative screening and surveillance programs, including TB testing, influenza, hepatitis B, MMR, varicella, and other appropriate immunizations.
Safely administer immunizations and document them appropriately.
Identify employees with personal health needs and refer them to the employee health nurse practitioner or their personal physician when appropriate.
Thoroughly and accurately document employee visits in the charting system.
Respond to employee requests for health records.
Maintain the confidentiality of patient information and medical records.
Advocate for employees’ rights by ensuring access to preventative health and safety measures.
Perform other duties as assigned or required, within the scope of practice for the position.