Clinical Records Coordinator

NEO Surgical Group•Orlando, FL

About The Position

NEO Surgical Group is seeking a Clinical Records Coordinator to manage and maintain patient medical records. The role ensures that documentation is accurate, complete, and compliant with company policies and healthcare regulations. The coordinator processes records requests, organizes and updates records, handles clinical documentation, communicates with stakeholders, and supports audits and record retention procedures.

Requirements

  • Previous experience in a medical office is preferred.
  • Knowledge of medical terminology and HIPAA regulations.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service abilities.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office and electronic medical records (EMR) systems.

Nice To Haves

  • Experience with Athenahealth (Athena) EMR.

Responsibilities

  • Process medical records requests in a timely manner.
  • Maintain, organize, and update patient records.
  • Scan, upload, and file clinical documentation accurately.
  • Ensure confidentiality and HIPAA compliance for all patient information.
  • Communicate with providers, staff, facilities, and patients regarding medical records needs.
  • Review records for completeness and follow up on missing documentation.
  • Assist with audits and record retention procedures.
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