Clinical Provider Supervisor, LCSW

Centerstone•Nashville, TN

About The Position

The Clinical Provider Supervisor supervises assigned Clinical Providers and provides therapy to clients as needed. The role includes managing and supporting supervisees, delivering or coordinating clinical services, maintaining quality and compliant documentation, participating in departmental operations and quality assurance, and providing leadership and guidance to the department. Work must follow organizational guidelines, applicable Tennessee laws and regulations, and the professional Code of Ethics.

Requirements

  • Master’s degree in Social Work from a program accredited by the Council on Social Work Education (CSWE).
  • Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the State of Tennessee; maintain an active license and meet applicable licensure requirements.
  • Successful completion of required background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks, as applicable.
  • Complete New Hire Orientation and all required training, including Relias, at the beginning of employment and annually thereafter, as applicable.
  • Current driver’s license, acceptable driving record, and current auto insurance, as required for the position.
  • Ability to read and interpret safety rules, operating instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with clients, families, employees, and community contacts, including presenting to groups.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to apply common-sense understanding to instructions and address problems involving several concrete variables in standardized situations.
  • Ability to establish effective relationships through telephone and personal contacts, follow direction, and accept supervision.
  • Extensive knowledge of crisis intervention, communication skills, and family education methods.
  • Extensive observation and assessment skills.
  • Extensive knowledge and skills in treatment planning and working with internal and external service providers, clients, and families.
  • Experience and knowledge of systems for providing family therapy.
  • Extensive clinical supervision skills and expertise in training other professionals in clinical skills.

Nice To Haves

  • Experience in mental health or behavioral health services and clinical supervision; experience may be preferred or required depending on the position’s needs.

Responsibilities

  • Provide supervision to assigned Clinical Providers through regularly scheduled individual supervisory sessions and team meetings.
  • Assist supervisees with effective time and caseload management in accordance with applicable Tennessee requirements and departmental needs.
  • Provide individual, group, family, or other appropriate counseling services to meet client needs and treatment goals.
  • Present educational material in public forums, within the limits of experience, education, and organizational time commitments, to promote community understanding of mental health.
  • Participate in client staffing, identify problems, establish treatment goals and objectives, and assume management responsibilities for assigned cases.
  • Participate in emergency services and provide timely assistance during emotional or behavioral health crises.
  • Provide or coordinate comprehensive follow-up services for assigned clients.
  • Review and monitor clinical documentation, provide corrective feedback, and address performance concerns to ensure documentation compliance.
  • Participate in hiring staff for the department.
  • Report critical incidents and staff responses to the supervising Assistant Director or Director.
  • Review travel vouchers and certify that mileage claims are reasonable and related to authorized, medically necessary activities.
  • Perform duties in accordance with organizational operational guidelines, Tennessee laws and regulations, and the professional Code of Ethics.
  • Respond to management needs, including data collection, program evaluation, and other departmental responsibilities.
  • Participate in required meetings and evaluations of self and assigned staff.
  • Respond to Quality Assurance procedures, cooperate with utilization review, and follow Clinical Records Department procedures, rules, and regulations.
  • Participate in quality assurance activities, including preparing and presenting QA cases and conducting chart reviews.
  • Provide leadership and guidance across departmental functions and take an active role in monitoring strategic objectives.
  • Involve team members in achieving goals, communicate departmental and organizational updates, and manage difficult team member situations appropriately.
  • Champion change, support collaboration, and solicit input from team members at all levels.
  • Perform other special functions as assigned.

Benefits

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program
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