Clinical Program Supervisor - Crisis Services

Metropolitan Family Services • Merrionette Park, IL

5d • Onsite

About The Position

Metropolitan Family Services is hiring a full-time Clinical Program Supervisor for Crisis Services at its Merrionette Park office. The role supervises and coordinates all aspects of the 590 Crisis Program/SASS and is responsible for the quality and quantity of services. The supervisor monitors client service needs, participates in service planning, manages personnel matters, and helps develop unit plans and budgets. The role also coordinates multi-service, multidisciplinary, and systems approaches; builds and maintains relationships with community groups and agencies; collaborates with other program supervisors; provides after-hours coverage for cases requiring an immediate response; and supervises and develops program interns. Team members must complete at least three on-call shifts per month. The position includes community work and requires driving for work in a personally owned vehicle.

Requirements

• Master’s degree in Social Work, Counseling, or a related field from an accredited college or university.
• At least 2 years of supervisory experience in a related field.
• Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW) licensure.
• At least 5 years of crisis intervention, counseling, and/or social work experience with increasing levels of responsibility.
• Satisfactorily pass all relevant screenings and criminal background checks.
• Demonstrated superior skills working with families or communities.
• Demonstrated competence in consultation, teaching, and writing.
• Ability to work in the community with an assigned caseload.
• Ability to work effectively with diverse individuals and groups.
• Driving for work is required, using a personally owned vehicle.

Responsibilities

• Supervise and coordinate all aspects of the 590 Crisis Program/SASS, maintaining the quality and quantity of services.
• Monitor client service needs and participate in planning for those needs.
• Manage program personnel matters, including hiring, assigning, and terminating staff.
• Identify program staff with leadership potential for the manager.
• Participate in developing the unit’s annual and long-range plans.
• Recommend the program budget to the supervisor.
• Ensure appropriate integration of multi-service, multidisciplinary, and systems approaches to the program.
• Develop and maintain contacts with community groups related to program needs.
• Collaborate with community agencies, organizations, and institutions.
• Work collaboratively with other program supervisors in the unit to carry out unit goals.
• Provide after-hours coverage for cases requiring an immediate response.
• Complete a minimum of three on-call shifts per month.
• Supervise and develop interns in the program.
• Work effectively with diverse staff and service populations.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer contributions of $2,000 to individual and $4,000 to family HSA accounts, prorated to the benefits start date
• Free general medicine and behavioral health Teladoc services for team members
• 401(k) plan with a 4% employer match, vested at 100% on the first day of eligibility
• $2,500 sign-on bonus for first-time MFS employees, paid as $500 on the first paycheck and $1,000 after six months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager