Program Director, Crisis Intervention Services

Nulton Diagnostic & Treatment Center•Johnstown, PA

About The Position

Nulton Diagnostic & Treatment Center is seeking a full-time Program Director for its Crisis Walk-in Clinic. The Director will manage, supervise, and oversee clinic operations and administration, ensuring high standards of mental health care and compliance with Pennsylvania Department of Human Services regulations. The role includes clinical supervision of the clinic team, operational policy development, administrative oversight, quality assurance, regulatory compliance, crisis intervention, and collaboration with external organizations. The Director will also support staff education and training and foster a supportive, professional work environment. The position requires a master's degree in Social Work, Psychology, Counseling, or a related human services field; at least five years of experience in a mental health setting; and at least two years in a supervisory or managerial role. Applicants must be able to obtain Act 33, Act 34, and Act 114 clearances.

Requirements

Master's degree in Social Work, Psychology, Counseling, or a related human services field.
At least five years of experience in a mental health setting.
At least two years in a supervisory or managerial role.
Excellent communication skills and the ability to interact effectively with staff and clients.
Ability to uphold high standards of confidentiality and discretion.
Ability to obtain Act 33, Act 34, and Act 114 clearances.

Responsibilities

Provide clinical supervision and management for the walk-in clinic team, including mental health professionals, mental health workers, peer specialists, and other staff.
Develop and implement operational policies and procedures aligned with Pennsylvania Department of Human Services regulations.
Oversee administrative functions, including budgeting, resource allocation, and record keeping.
Ensure quality mental health services and interventions while maintaining client confidentiality and respect.
Evaluate clinic operations and staff performance regularly and implement improvement plans when necessary.
Collaborate with external organizations and stakeholders on partnerships, funding, and community outreach.
Ensure clinic practices comply with state and federal regulations and maintain readiness for audits or inspections.
Provide crisis intervention and make appropriate referrals when necessary.
Promote a supportive and professional work environment and ongoing staff education and training.