Early Intervention Program Services Director
About The Position
The Early Intervention Program Services Director provides senior leadership and operational oversight for key statewide functions of North Carolina’s Infant-Toddler Program. The position leads program quality, monitoring and continuous improvement, technical assistance, workforce and professional development, and statewide communications. The Director works closely with Early Intervention leadership to address complex programmatic and operational issues, strengthen statewide consistency and performance, support federal IDEA Part C compliance and monitoring readiness, and guide strategies to improve services for infants and toddlers with developmental delays or disabilities and their families. The position also leads and supervises managers responsible for quality assurance and quality improvement, and workforce and professional development. The assigned work location is determined by the employee’s county of residence. Candidates residing in Wake or Durham County report to DHHS Headquarters at 1915 Health Services Way, Raleigh, NC 27607.
Requirements
- Master’s degree in a discipline specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity; OR a bachelor’s degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity; OR an equivalent combination of education and experience.
Nice To Haves
- Demonstrated knowledge of IDEA Part C and early intervention systems, including federal compliance, general supervision, monitoring, technical assistance, and continuous quality improvement.
- Demonstrated experience analyzing and resolving complex programmatic or operational issues, including identifying systemic concerns and developing appropriate policy, technical assistance, training, communication, or organizational responses.
- Demonstrated experience leading statewide or large-scale quality assurance, monitoring, compliance, or continuous improvement activities, including using performance data and monitoring findings to identify and address areas of risk or needed improvement.
- Demonstrated experience leading workforce or professional development initiatives, including strategies related to workforce recruitment and retention, personnel competencies, training systems, or professional development.
- Demonstrated ability to communicate, collaborate, and make decisions across multiple levels of an organization, including working with executive leadership, local programs, providers, state and federal partners, and other stakeholders on complex or sensitive issues.
Responsibilities
- Provide senior leadership and operational oversight for key statewide functions of North Carolina’s Infant-Toddler Program.
- Lead program quality, monitoring, continuous improvement, technical assistance, workforce and professional development, and statewide communications.
- Work with Early Intervention leadership to address complex programmatic and operational issues and strengthen statewide consistency and performance.
- Support federal IDEA Part C compliance and monitoring readiness.
- Guide strategies to improve services for infants and toddlers with developmental delays or disabilities and their families.
- Lead and supervise managers responsible for quality assurance and quality improvement, and workforce and professional development.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program benefits, offered on a pre-tax basis
- Paid vacation leave
- Paid sick leave
- Paid community service leave
- Paid parental leave for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
