Clinical Program Manager

University of Arkansas System • Little Rock, AR

1d

About The Position

The Clinical Program Manager provides clinical leadership and operational coordination for implementation of telehealth, digital health literacy, remote patient monitoring (RPM), and patient engagement activities for the Virtu-RURAL initiative, a statewide Rural Health Transformation program designed to expand access to digital health services and improve digital health literacy across rural Arkansas. The role collaborates with healthcare providers, community partners, and project staff to integrate digital health technologies into clinical workflows, strengthen care coordination, support chronic disease management, and promote evidence-based practices that improve healthcare access and patient outcomes in rural communities.

As the primary clinical resource for participating partner organizations, the manager coordinates implementation planning, develops and optimizes clinical workflows, supports staff training and education, facilitates quality improvement initiatives, and advances adoption of patient-centered digital health solutions. The position also supports documentation, compliance, program evaluation, and grant reporting. Occasional travel is required to participating rural healthcare sites throughout Arkansas.

Requirements

• Bachelor's degree in nursing or a related field.
• Four years of experience in clinical care coordination, telehealth, chronic disease management, healthcare program implementation, or improving patient outcomes through coordinated care.
• Current, active RN license in Arkansas.
• Valid driver's license.
• Knowledge of clinical care coordination and evidence-based practice.
• Understanding of telehealth and remote patient monitoring technologies.
• Knowledge of patient engagement strategies and chronic disease management.
• Familiarity with rural healthcare delivery systems.
• Ability to coordinate multiple clinical implementation projects simultaneously.
• Strong communication and relationship-building skills.
• Excellent organizational and problem-solving abilities.
• Ability to analyze workflows and recommend process improvements.
• Experience working collaboratively with physicians, nurses, community organizations, and healthcare administrators.
• Proficiency with Microsoft Office and electronic health record systems.
• Ability to communicate effectively in person and virtually.
• Ability to travel independently to participating rural healthcare sites throughout Arkansas.
• Ability to conduct presentations and training sessions.

Nice To Haves

• Five or more years of experience in rural healthcare operations, clinical program management, telehealth implementation, remote patient monitoring, population health, care coordination, community health initiatives, healthcare quality improvement, or grant-funded healthcare programs.
• Certified Case Manager (CCM), CPHQ, or similar professional certification.
• Experience implementing digital health technologies in clinical settings.
• Experience developing clinical workflows for telehealth services.
• Familiarity with healthcare quality improvement methodologies.
• Experience delivering clinical education and training.
• Ability to build collaborative relationships across diverse healthcare organizations.
• Strong analytical, leadership, and change management skills.
• Experience implementing grant-funded healthcare initiatives across multiple organizations.
• Experience supporting interdisciplinary healthcare teams, implementing clinical initiatives, and working in rural healthcare settings.

Responsibilities

• Coordinate implementation of telehealth, remote patient monitoring, and digital health initiatives across participating rural partner sites.
• Develop and optimize clinical workflows that support virtual care, patient engagement, and chronic disease management programs.
• Provide clinical guidance to project staff and partner organizations on evidence-based practices, care coordination, and patient-centered implementation strategies.
• Collaborate with community partners, healthcare providers, and multidisciplinary teams to improve clinical integration of digital health technologies.
• Assist with staff education, clinical training, quality improvement activities, program evaluation, and reporting requirements.
• Support documentation, compliance, and grant reporting.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement plan with up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level