Clinical Program Manager Senior (HOPE)

Richmond Behavioral Health Authority • Richmond, VA

7d

About The Position

The Clinical Program Manager Senior is a senior clinical leader responsible for enterprise-wide clinical strategy at Richmond Behavioral Health Authority (RBHA). The role shapes long-term clinical direction, manages senior leaders, and supports clinical excellence across the organization. Licensure is required to oversee designated services.

The position is associated with the HOPE Residential Treatment Community, a residential program for people receiving treatment for substance use disorders and/or co-occurring mental health conditions. Services follow ASAM Level of Care 3.5 and support individuals with multiple functional limitations who need a stable living environment to build recovery skills. Program services include psychiatric assessment and maintenance, medical services and medication management, evidence-based individual and group therapies, relapse prevention, addiction pharmacotherapy, health education, educational skill-building groups, occupational or recreational activities, and recovery support services.

The role has full supervisory authority over assigned staff, including evaluating and signing performance reviews, approving timecards, and administering rewards and discipline. It officially supervises full-time employees, not temporary or seasonal employees. The work is generally sedentary in a standard behavioral health environment, with possible transitions between office and field environments and occasional crisis intervention responsibilities. RBHA provides reasonable accommodations and required safety and equipment training.

Requirements

• Bachelor’s degree in social work, counseling, psychology, or a related field, or an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates capacity to perform the essential functions, as permitted by applicable regulatory standards.
• At least 5 years of experience in clinical services or behavioral health leadership.
• Licensure required for oversight of designated services (e.g., LCSW, LPC).
• Proficiency in Microsoft Office Suite and electronic documentation systems.
• Valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.
• Knowledge of behavioral health systems, clinical strategy, and regulatory frameworks.
• Skill in strategic planning, policy development, program oversight, supervising senior leaders, and managing complex operations.
• Ability to influence organizational direction and drive clinical excellence; communicate effectively with internal and external stakeholders; manage multiple priorities and support enterprise goals; learn and retain processes through instruction and apply them independently; and identify potential problems or detect when something may be likely to go wrong.
• Ability to ambulate independently, operate a motor vehicle, and transition between office and field environments; close concentration, visual attention, and manual dexterity are required.

Nice To Haves

• Master’s degree in social work, counseling, psychology, public health, or a related field.
• Experience managing enterprise-level clinical strategy and senior leadership teams.
• Familiarity with Medicaid, DBHDS, and behavioral health regulations.
• Training in trauma-informed care.

Responsibilities

• Lead strategic planning and implementation of clinical initiatives across divisions.
• Supervise senior clinical leaders and oversee multi-program operations.
• Ensure compliance with regulatory standards and clinical best practices.
• Influence policy development and organizational decision-making.
• Manage budgets, staffing, and resource allocation for clinical programs.
• Promote quality improvement and service innovation.
• Represent RBHA in external partnerships and strategic collaborations.
• Perform other duties as assigned.
• Evaluate and sign performance reviews, approve timecards, and administer rewards and discipline for assigned staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior