Clinical Practice Coordinator

Children's Wisconsin•Milwaukee, WI

About The Position

The RN role practices within the Code of Ethics and Standards of Nursing Practice. The Clinical Practice Coordinator performs triage by phone and patient messaging in the electronic health record, delegates patient care responsibilities appropriately, and remains accountable for quality of care. The role provides health education to families, focusing on self-management and preventive health. The position provides nursing care through telephone triage and the electronic health record, using standardized pediatric assessments, care protocols, and patient guidance to determine the appropriate disposition of care. It also provides in-person clinical care during nurse visits, educates families, and coordinates care as needed. The RN collaborates with other disciplines, documents according to organizational nursing standards, and provides care appropriate to patients’ ages and developmental needs. The schedule is full-time, with the option of four 10-hour shifts or five 8-hour shifts per week. The position may support other primary care locations as requested by leaders or under the Children’s Medical Group float policy.

Requirements

Graduate of an accredited school of nursing.
BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council.
An applicable Registered Nurse license: Wisconsin RN license, Indiana compact RN license, or Arizona compact RN license.
Ability to work with a diverse patient population and promote a culturally competent environment.
Strong interpersonal skills for effective interactions with patients, families, visitors, providers, and the health care team.
Good organization, delegation, and communication skills.
Demonstrated assessment, analytical decision-making, and critical-thinking skills.
Ability to assess complex patient conditions and synthesize information from multiple sources to assist in patient care.

Nice To Haves

Bachelor’s degree in Nursing.
Two or more years of experience in a primary care or urgent care setting.
Experience with pediatric patients.
Triage experience in a clinical pediatric setting.

Responsibilities

Follow Children’s Wisconsin and Children’s Medical Group policies, procedures, and standards; maintain confidentiality and HIPAA compliance.
Provide exceptional care to patients and families in accordance with the organization’s patient experience promise.
Perform RN duties and maintain patient care competencies appropriate to the position’s scope of practice.
Provide in-person clinical care during nurse visits, educate families, and coordinate care as needed.
Notify a provider when a patient needs immediate assistance.
Collaborate with other disciplines to coordinate patient assessment, develop and monitor outcomes, implement plans of care, and monitor variances to support quality care.
Provide nursing care through telephone triage and the electronic health record using standardized pediatric assessment, care protocols, and patient guidance and education to determine the appropriate disposition of care.
Document in accordance with organizational nursing standards.
Adapt to changing work assignments and schedules.
Provide age-appropriate care using knowledge of growth and development and assessment of patients’ age-specific needs.
Support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy.