Clinical Performance Analyst

CSI Companies•Plano, TX

6d•$75,000 - $95,000•Onsite

About The Position

The Clinical Performance Analyst builds and maintains an automated reporting network that provides recurring clinical and operational performance snapshots. The role evaluates new and ongoing initiatives by measuring implementation, adoption, and workflow effectiveness, using front-line healthcare experience to validate that reported results reflect actual point-of-care practice. The position produces monthly reporting on referral cancellations, discharges, and patients not dispensing, including retention and resumption analyses for patients on hold. It combines chart reviews with automated data extraction, reconciles differences between data sources, documents methods so reporting is reproducible and transferable, and presents findings to clinical and operational leaders in a decision-ready format. This is an on-site role in pharmacy and clinical settings in Plano, Texas, with travel up to 30% to company locations, primarily the Nash, Texas pharmacy location. The analyst collaborates with Pharmacy, Nursing, Revenue Cycle, Operations, Compliance, and Centralized Teams to resolve data questions and close reporting gaps.

Requirements

Strong analytical and organizational skills with high attention to detail.
Ability to initiate role and product frameworks independently.
Ability to manage multiple recurring deadlines and priorities independently.
Effective written and verbal communication with leaders and front-line teams.
Advanced Excel skills.
Proficiency in at least one statistical package, such as Stata, SPSS, or equivalent.
Proficiency in at least one business intelligence platform, such as Power BI, Sigma, or equivalent.
Working experience with front-facing health system EMR and data systems.
Working proficiency with AI platforms for analysis and report development.
Ability to conduct chart reviews with accurate, consistent data abstraction and to perform mixed-methods data collection and synthesis.
Ability to work on site and travel up to 30%.
Bachelor’s degree in health informatics, public health, biostatistics, health administration, nursing, pharmacy, or another quantitative or clinical field; equivalent combined education and experience is considered.
Minimum of 3 years of healthcare analytics experience, including independently building recurring reports.
Minimum of 2 years of front-line healthcare experience in direct patient care, pharmacy, or infusion operations; this experience may overlap with analytics years.

Nice To Haves

Snowflake experience.
Front-line clinical experience, such as a clinical credential (RN, PharmD, CPhT, or equivalent) or specialty pharmacy or home infusion experience.
Technical depth beyond the required minimum, such as pipeline automation, statistical modeling, or AI-assisted analytics.
Specialized training in healthcare or pharmacy informatics and analytics, such as familiarity with clinical compliance reporting or electronic medical record support.

Responsibilities

Design, build, and maintain an automated reporting network using Snowflake, CareTend BI, and platforms such as Sigma, with visualization in a business intelligence platform.
Produce monthly reporting on referral cancellations, discharges, and patients not dispensing, including retention-rate and resumption-rate sub-analysis for patients on hold.
Combine manual chart review with automated data extraction and reconcile differences between sources.
Validate new and ongoing initiatives by measuring implementation, adoption, and workflow efficacy.
Use front-line clinical knowledge to test data validity, identify measurement gaps, and confirm findings reflect real-world practice.
Document report creation methods and data-variable synthesis so reports are reproducible and transferable.
Present findings clearly to clinical and operational leaders in decision-ready form.
Work on site and travel up to 30% to company locations, primarily the Nash, Texas pharmacy location, to review charts, observe workflows, and validate data against practice.
Collaborate with Pharmacy, Nursing, Revenue Cycle, Operations, Compliance, and Centralized Teams to resolve data questions and close reporting gaps.
Comply with the company's Core Values and Core Competencies.
Perform other duties as assigned by the supervisor.