Clinical Partner

HarmonyCares • Kalamazoo, MI

10d • Onsite

About The Position

The Clinical Partner (Medical Assistant) assists HarmonyCares primary care physicians, nurse practitioners, and clinical teams in delivering primary healthcare and patient care management in residential settings. The role supports patient care through clinical partnership, coordinates clinicians’ daily travel and appointments, and performs clinical and administrative tasks in patients’ homes. The position also involves maintaining supplies and equipment and following applicable clinical, safety, privacy, and company requirements.

Requirements

• High school graduate or GED equivalent.
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, or related medical education/training program, or one year of experience serving as a Medical Assistant or Phlebotomist.
• Current CPR certification that meets company guidelines.
• Knowledge of medical terminology.
• Basic computer literacy, including experience with EMR, iPad, and GPS.
• Strong interpersonal communication and customer service skills.
• Valid, unencumbered driver’s license and a good driving record.

Nice To Haves

• Certified Medical Assistant.
• Six months of patient-care experience, preferably in geriatric care.
• Strong phlebotomy skills.
• Desire and ability to obtain Medical Assistant certification within 180 days of hire.

Responsibilities

• Support the company’s mission, vision, and values by providing compassionate support and assistance to patients, families, and team members.
• Support patient care in partnership with nurse practitioners, physicians, and care management teams.
• Coordinate daily travel itineraries and transport clinicians to scheduled appointments.
• Prepare patients for examination and treatment, including preparation for minor procedures when needed.
• Obtain patient consent forms and document patient care accurately and promptly.
• Coordinate patient care as directed by clinicians and in accordance with company standards and policies.
• Protect patient confidentiality and treat patients with courtesy and respect.
• Perform venipuncture, EKGs, and other procedures requested by clinicians.
• Label, store, and package specimens for laboratory delivery.
• Assist in identifying and closing quality gaps.
• Document and update patient care plans, Social Determinants of Health information, and other assessments in patient charts or the electronic medical record.
• Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
• Prepare and maintain treatment supplies and equipment, including supply inventory, medical bag, and car where applicable.
• Keep the company vehicle clean and follow its periodic maintenance schedule where applicable.
• Attend required meetings and in-services.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(k) retirement plan with company match.
• Tuition, professional license, and certification reimbursement.
• Paid time off, holidays, and volunteer time.
• Paid orientation and training.
• Daytime hours with no holidays or weekends.
• Manageable patient rosters and visits per day compared with a traditional practice environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED