Clinical Education Partner

ETSU•Johnson City, TN
•Onsite

About The Position

The Department of Internal Medicine seeks a Clinical Education Partner to serve as the department’s primary educational contact for affiliated clinical sites. The role establishes and maintains communication with community physicians, clinical site leadership, and educational partners, ensuring each location has the resources, support, and information needed to fulfill the educational missions of the Department and College of Medicine. The position conducts regular visits to clinical locations and addresses educational and operational needs across those sites. Approximately half of the role’s time is devoted to coordinating and supporting the Department’s Cardiology Fellowship Program, with additional administrative support for other fellowship programs as they expand. The position supports fellowship operations, trainee lifecycle activities, recruitment, curriculum and assessment, finances, accreditation, and compliance. The role requires on-site work and regular travel between multiple clinical sites each week.

Requirements

  • Associate’s degree, three years of relevant experience in areas such as healthcare, academics, education, program management, or community programs, or an equivalent combination of education and experience.
  • Knowledge of UME, GME, fellowship operations, and medical education principles.
  • Knowledge of ACGME accreditation standards, institutional policies, and compliance requirements.
  • Knowledge of clinical education site operations, community faculty engagement, and academic-clinical partnerships.
  • Knowledge of trainee recruitment, onboarding, evaluation, assessment, and program administration.
  • Skill in managing educational technology platforms, program data, accreditation documentation, and reporting.
  • Skill in building effective relationships and communicating professionally with faculty, trainees, clinical sites, and institutional partners.
  • Skill in coordinating multiple projects, prioritizing competing demands, and meeting deadlines independently.
  • Skill in problem-solving, resolving operational issues, and supporting continuous program improvement.
  • Ability to interpret and apply accreditation standards, institutional policies, and program requirements while maintaining confidentiality and sound judgment.
  • Ability to travel regularly between clinical sites and academic offices.
  • Ability to work on site and travel between multiple clinical sites each week.

Nice To Haves

  • Bachelor’s degree in healthcare administration, education, public health, or a related field.
  • Five years of relevant experience in areas such as healthcare, academics, education, program management, or community programs, or an equivalent combination of education and experience.
  • Experience supporting a medical education program, including fellowship, residency, clerkship, or other health profession education programs.

Responsibilities

  • Serve as the primary liaison to affiliated clinical education sites and build and maintain relationships with community physicians, preceptors, and site leadership.
  • Conduct site visits and outreach to assess educational needs, provide resources, and address operational concerns affecting clinical education.
  • Coordinate onboarding and orientation of community faculty, including appointments, required documentation, and access to educational platforms and departmental resources.
  • Support UME and GME initiatives across affiliated sites, including distribution of educational materials, policy updates, and accreditation documentation such as Program Letters of Agreement (PLAs).
  • Collaborate with clerkship directors, residency and fellowship leadership, and departmental administration to improve learner experiences, strengthen site engagement, and resolve educational and operational challenges.
  • Coordinate fellowship program administration, including schedules, records, correspondence, meetings, reports, and communication among program leadership, faculty, and trainees.
  • Manage trainee onboarding, offboarding, appointments, credentialing, licensing, required training, graduation, and transition activities; serve as a primary resource for fellows on program policies and institutional requirements.
  • Coordinate fellowship recruitment, including ERAS administration, applicant communications, interview scheduling, selection, and match processes in accordance with institutional, ACGME, and NRMP requirements.
  • Support fellowship curriculum implementation, conferences, evaluations, trainee assessments, milestone reporting, program evaluations, and competency committee documentation.
  • Coordinate program finances and logistics, including travel, reimbursements, purchasing, and conference registration.
  • Maintain accreditation records, trainee files, evaluations, and program data; support the Program Director with ACGME accreditation preparation, Accreditation Data System (ADS) updates, annual reporting, and ongoing compliance.
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