Clinical Partner

HarmonyCares • Austin, TX

1d • Onsite

About The Position

The Clinical Partner (Medical Assistant) assists HarmonyCares primary care physicians, nurse practitioners, and clinical teams in delivering primary health care and patient care management in patients’ homes. The role supports patient care through clinical partnership, coordinates clinician travel and scheduled appointments, prepares patients for examinations and treatment, and carries out clinical procedures as directed. The Clinical Partner also documents care, helps identify and close quality gaps, maintains supplies and equipment, and supports compliance with applicable clinical, safety, and privacy guidelines.

The position involves working with primary care physicians, nurse practitioners, clinical teams, patients, and patients’ families. It requires travel to appointments and may involve driving up to 150 miles per day in urban or rural settings. The position offers daytime hours without holidays or weekends, paid orientation and training, and benefits including insurance coverage, a 401(k) with company match, reimbursement programs, paid time off, holidays, and volunteer time.

Requirements

• High school diploma or GED equivalent.
• Graduation from an accredited Medical Assistant, Phlebotomy, EMT, or related medical education or training program, or one year of experience serving as a Medical Assistant or Phlebotomist.
• Current CPR certification that meets company guidelines.
• Knowledge of medical terminology.
• Basic computer literacy, including experience with EMR, iPad, and GPS.
• Strong interpersonal communication and customer service skills.
• Valid, unencumbered driver’s license and good driving record.

Nice To Haves

• Certified Medical Assistant.
• Six months of experience in patient care, preferably geriatric care.
• Strong phlebotomy skills.
• Desire and ability to obtain MA certification within 180 days of hire.

Responsibilities

• Support the organization’s mission, vision, and core values by providing compassionate support and assistance to patients, families, and team members.
• Support patient care in partnership with nurse practitioners, physicians, and care management teams.
• Coordinate daily travel itineraries and transport clinicians to scheduled appointments.
• Prepare patients for examinations and treatment, including preparation for minor procedures when needed.
• Obtain patient consent forms and accurately document patient care in a timely manner.
• Coordinate patient care as directed by clinicians and in accordance with company standards and policies.
• Respect patient confidentiality and treat patients with courtesy and respect.
• Perform venipuncture-only phlebotomy, EKGs, and other procedures requested by a clinician.
• Label, store, and package specimens for laboratory delivery.
• Assist in identifying and closing quality gaps.
• Document and update patient care plans, Social Determinants of Health (SDoH), and other assessments in the patient chart or electronic medical record.
• Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
• Prepare and maintain treatment supplies and equipment, including supply inventory, medical bag, and car, where applicable.
• Keep the company vehicle clean and follow its periodic maintenance schedule, where applicable.
• Attend required meetings and in-services.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(k) retirement plan with company match.
• Tuition, professional license, and certification reimbursement.
• Paid time off, holidays, and volunteer time.
• Paid orientation and training.
• Daytime hours with no holidays or weekends.
• Manageable patient rosters and visits per day compared with a traditional practice environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED