Medical Assistant (Clinical Partner)

HarmonyCares•Irving, TX
•Onsite

About The Position

The Clinical Partner (Medical Assistant) assists Harmony Cares primary care physicians, nurse practitioners, and clinical teams in delivering primary health care and patient care management in residential settings. The role supports patient care through clinical partnership, coordinates daily travel itineraries, and helps clinicians provide patient-centered care in patients’ homes. Duties include preparing patients for examinations and sometimes minor procedures, documenting care, performing requested clinical procedures, handling specimens, and maintaining supplies and equipment. The role also involves maintaining patient confidentiality and compliance with applicable clinical, workplace safety, and privacy guidelines.

Requirements

  • High school diploma or GED equivalent.
  • Graduate of an accredited Medical Assistant, Phlebotomy, EMT, or related medical education or training program, or one year of experience serving as a Medical Assistant or Phlebotomist.
  • Current CPR certification meeting company guidelines.
  • Knowledge of medical terminology.
  • Basic computer literacy, including experience with EMR, iPad, and GPS.
  • Strong interpersonal communication and customer service skills.
  • Valid driver’s license and good driving record.
  • Ability to handle the full range of body motion, including handling and lifting patients.
  • Ability to drive up to 150 miles daily in urban and/or rural settings.
  • Ability to lift or carry items weighing up to 50 pounds.
  • Ability to read and understand road maps.
  • Ability to sit or stand for long periods.

Nice To Haves

  • Certified Medical Assistant.
  • Six months of experience in patient care, preferably geriatric care.
  • Strong phlebotomy skills.
  • Desire and ability to obtain Medical Assistant certification within 180 days of hire.

Responsibilities

  • Support the company’s mission, vision, and values by providing compassionate assistance to patients, families, and team members.
  • Partner with physicians, nurse practitioners, and care management teams to support patient care.
  • Coordinate daily travel itineraries and transport clinicians to scheduled appointments.
  • Prepare patients for examinations and treatment, including preparation for minor procedures when needed.
  • Obtain patient consent forms and accurately document patient care in a timely manner.
  • Coordinate patient care as directed by clinicians and in accordance with company standards and policies.
  • Treat patients with courtesy and respect and maintain patient confidentiality.
  • Perform venipuncture, EKGs, and other procedures as requested by a clinician.
  • Label, store, and package specimens for laboratory delivery.
  • Help identify and close quality gaps.
  • Document and update patient care plans, Social Determinants of Health information, and other assessments in the patient chart or electronic medical record.
  • Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
  • Prepare and maintain supplies and equipment, including supply inventory, medical bags, and vehicles where applicable.
  • Keep company vehicles clean and follow required periodic maintenance schedules where applicable.
  • Attend required meetings and in-services.

Benefits

  • Health, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company match.
  • Tuition, professional license, and certification reimbursement.
  • Paid time off, holidays, and volunteer time.
  • Paid orientation and training.
  • Daytime hours with no holidays or weekends.
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