Medical Assistant (Clinical Partner)

HarmonyCares • Grand Rapids, MI

1d

About The Position

The Medical Assistant (Clinical Partner) assists HarmonyCares primary care physicians, nurse practitioners, and clinical teams in delivering primary and ongoing patient care management in residential settings. The role supports patient care, coordinates clinician travel and appointments, prepares patients for examinations and treatment, performs requested clinical procedures, and maintains accurate patient documentation and supplies. The position involves driving to patient appointments and may include maintaining a company vehicle and medical equipment.

Requirements

• High school graduate or GED equivalent.
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, or related medical education or training program, or one year of experience serving as a Medical Assistant or Phlebotomist.
• Current CPR certification that meets company guidelines.
• Knowledge of medical terminology.
• Basic computer literacy, including experience with EMR, iPad, and GPS.
• Strong interpersonal communication and customer service skills.
• Valid driver’s license and good driving record.

Nice To Haves

• Certified Medical Assistant.
• Six months of patient care experience, preferably with geriatric care.
• Strong phlebotomy skills.
• Desire and ability to obtain Medical Assistant certification within 180 days of hire.

Responsibilities

• Support the company’s mission, vision, and values by providing compassionate assistance to patients, families, and team members.
• Partner with physicians, nurse practitioners, and care management teams to support patient care.
• Coordinate daily travel itineraries and transport clinicians to scheduled appointments.
• Prepare patients for examinations and treatment, including preparation for minor procedures when needed.
• Obtain patient consent forms and accurately document patient care in a timely manner.
• Coordinate patient care as directed by clinicians and in accordance with company standards and policies.
• Maintain patient confidentiality and treat patients with courtesy and respect.
• Perform venipuncture, EKGs, and other procedures requested by clinicians.
• Label, store, and package specimens for laboratory delivery.
• Assist with identifying and closing quality gaps.
• Document and update patient care plans, Social Determinants of Health information, and other assessments in patient charts or the electronic medical record.
• Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
• Prepare and maintain treatment supplies and equipment, including supply inventory, the medical bag, and car, where applicable.
• Keep the company vehicle clean and follow its periodic maintenance schedule, where applicable.
• Attend required meetings and in-services.

Benefits

• Health, dental, vision, disability, and life insurance
• 401(k) retirement plan with company match
• Tuition, professional license, and certification reimbursement
• Paid time off, holidays, and volunteer time
• Paid orientation and training
• Daytime hours with no holidays or weekends

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED