Clinical Operations Specialist (Bilingual English/Spanish)

Mia Aesthetics Clinic AZ PLLC•Phoenix, AZ

10h

About The Position

The Clinical Operations Specialist performs a range of administrative, payment-processing, and clinical pre-operative duties to support Mia Aesthetics’ operations. Responsibilities include handling payments and end-of-day balancing, confirming patient appointments, communicating daily surgery schedules to the clinical team, taking pre-operative photos, processing electronic prescriptions, completing preliminary physical checks such as vitals, verifying required patient paperwork, and tracking department inventory. The role has rotating Monday–Friday shifts, and paid on-the-job training is provided.

Requirements

GED or high school diploma.
Enjoy working with a high sense of urgency.
Strong customer service skills.
Strong verbal and written communication skills.
Strong computer skills.
Bilingual in English and Spanish.

Responsibilities

Perform clerical and administrative duties as needed to support operations.
Charge and collect payments for surgeries, surgical accessories, and Mia Aesthetics merchandise.
Generate daily invoices and process collection transactions to balance at the end of the day.
Confirm surgical patient appointments by phone and written communication.
Inform the clinical team of the daily surgery schedule.
Take pre-operative photos and process electronic prescriptions for doctors.
Perform preliminary physical tests, such as taking vitals, the day before surgeries.
Verify that patient labs, intake information, and consents are complete before the scheduled surgery date.
Track inventory of surgical and clinical accessories and supplies for the designated department.
Perform other duties as assigned.