Clinical Operations Manager - Peripheral Nerve Stimulation

Bioventus • Fort Worth, TX

8d • Remote

About The Position

The Clinical Operations Manager (COM) for Peripheral Nerve Stimulation Therapy is responsible for leading a national team of Field Clinical Managers will lead and drive clinical excellence, patient support, and sales enablement for the PNS Therapy product portfolio. This role blends clinical leadership with operations management, field service operations, and customer engagement, ensuring optimal patient outcomes while maximizing operational efficiency and customer satisfaction. The COM ensures consistent, high-quality clinical support while developing a high-performing team to enable the ability to scale the business rapidly and efficiently.

Requirements

• Bachelor’s degree required
• 7+ years of experience in medical devices, including field clinical roles
• 2+ years leading a field-based team in service delivery or clinical support
• Demonstrated success in clinical operations and continuous improvement
• Strong coaching and performance management skills
• High emotional intelligence and adaptability in clinical environments
• Excellent communication with physicians and executive stakeholders
• Strong cross-functional collaboration skills

Nice To Haves

• advanced degree preferred
• Implantable, wearable, or programmable medical device experience preferred
• Experience in surgical/procedural and OR-based environments
• Proximity to a major airport in the Eastern or Central time zone is a plus

Responsibilities

• Hire, coach, and develop a national team of Field Clinical Managers
• Implement engagement, retention, and development plans to ensure a highly motivated team, reduced turnover, and continuous employee growth
• Conduct regular field observations (case coverage, ride-alongs, OR/clinic support)
• Drive a culture of accountability, customer focus, continuous improvement, and operational discipline
• Collaborate with sales leadership to develop and execute account strategies, including new customer onboarding and growth initiatives.
• Ensure delivery of high-quality clinical support for PNS procedures, including adherence to protocols, regulatory requirements, and patient safety standards.
• Build systems and processes that enable efficient clinical coverage and operational consistency
• Ensure timely and efficient case coverage through optimized clinician deployment and capacity planning based on current and future-state business needs
• Oversee workload balancing, staffing models, and territory alignment to maximize utilization and minimize inefficiencies.
• Establish and enforce clinical competency frameworks, training programs, and certification processes
• Participate in customer education events, cadaver labs, and workshops
• Ensure adherence to regulations, policies, and code of ethics

Benefits

• Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager