Clinical Nurse Manager

Appalachian Regional Healthcare•Hazard, KY

About The Position

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high-quality, patient-centered care and coordinates all functions in the unit or department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serves as a resource for staff, and models commitment to the organization’s vision, mission, and values to support patient experience, clinical outcomes, and departmental performance. The CNM provides feedback and coaching to staff, recognizes their contributions, and fosters a high-performance culture. The role also contributes to staffing, staff development, quality assessment, inventory and supply management, and coordination of patient care with medical staff.

Requirements

  • Associate’s degree in Nursing required.
  • Minimum of one year of clinical experience required; two years preferred.
  • Evidence of leadership experience and abilities required.
  • Knowledge of general nursing principles and practice skills.
  • Knowledge of organizational functions, policies, and regulations.
  • Applicable knowledge of technical skills related to the clinical area worked.
  • Current nursing licensure in the State of Kentucky or West Virginia, depending on legal state of residence, required.
  • BLS required.
  • Professional Nursing Certification preferred.
  • ACLS within six months of hire required for ED, Critical Care, OR, and Specialty Areas/Units only.
  • PALS within six months of hire required for ED, OR, and Med/Surg Peds.
  • NRP and AWHONN fetal monitoring within six months required for Maternal/Child only.
  • TNCC within six months of hire required for ED only.
  • De-Escalation Training within six months of hire required for all units.

Nice To Haves

  • Bachelor’s degree in Nursing.
  • Two years of clinical experience.
  • Professional Nursing Certification.

Responsibilities

  • Ensure clinical assignments are based on patient care needs and demonstrated staff competencies.
  • Assist with admission and discharge processes to support efficient throughput and high-quality, patient-centered care.
  • Participate in ongoing assessment of the quality of patient care services in collaboration with other members of the management team.
  • Collaborate with subject matter experts and other managers to create a teamwork environment that supports improved outcomes and service.
  • Support a patient-first philosophy and engage in service recovery when necessary.
  • Support facility engagement efforts by operationalizing nursing strategies, including nurse leader rounding, employee rounding, hourly rounds, and bedside shift report.
  • Provide recommendations related to interviewing, selecting, and training new staff.
  • Recommend and implement courses of action involving training and development, conflict resolution, personnel policy compliance, performance evaluations, and disciplinary actions.
  • Assist with staff scheduling.
  • Manage staff labor in accordance with patient care needs and established productivity guidelines.
  • Support proper inventory control and assist with managing supplies and equipment.
  • Work with medical staff to coordinate management of patient care.
  • Show leadership and initiative when supervision is not present or required.
  • Escalate problems relating to rules and regulations in a timely and effective manner.
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