Clinical Nurse Manager

Appalachian Regional Healthcare•Harlan, KY

About The Position

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high-quality, patient-centered care and coordinates all functions in the unit or department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serves as a resource for staff, and models commitment to the organization's vision, mission, and values to support patient experience, clinical outcomes, and departmental performance. The CNM provides feedback and coaching to staff, recognizes their contributions, and fosters a high-performance culture.

Requirements

  • Associate's Degree in Nursing required.
  • Minimum of one year of clinical experience required.
  • Evidence of leadership abilities required.
  • Knowledge of general nursing principles and practice skills.
  • Knowledge of organizational functions, policies, and regulations.
  • Applicable technical skills related to the assigned clinical area.
  • Current licensure to practice nursing in Kentucky or West Virginia, depending on legal state of residence, required.
  • BLS required.
  • ACLS within six months of hire required for ED, Critical Care, OR, and Specialty Areas/Units only.
  • PALS within six months of hire required for ED, OR, and Med/Surg Pediatrics.
  • NRP and AWHONN Fetal Monitoring within six months of hire required for Maternal/Child only.
  • TNCC within six months of hire required for ED only.
  • De-Escalation Training within six months of hire required for all units.

Nice To Haves

  • Bachelor's Degree in Nursing preferred.
  • Two years of clinical experience preferred.
  • Professional Nursing Certification preferred.

Responsibilities

  • Ensure clinical assignments are based on patient care needs and demonstrated staff competencies.
  • Assist with admission and discharge processes to support efficient throughput and high-quality, patient-centered care.
  • Participate in ongoing assessment of the quality of patient care services in collaboration with the management team.
  • Collaborate with subject matter experts and other managers to foster teamwork and improve outcomes and service.
  • Support a patient-first philosophy and engage in service recovery when necessary.
  • Support facility engagement initiatives, including nurse leader rounding, employee rounding, hourly rounds, bedside shift reporting, and other patient experience initiatives.
  • Provide recommendations related to interviewing, selecting, and training new staff.
  • Recommend and implement courses of action related to training and development, conflict resolution, personnel policy compliance, performance evaluations, and disciplinary actions.
  • Assist with staff scheduling.
  • Manage staff labor resources according to patient care needs and established productivity guidelines.
  • Support inventory control processes and assist with management of supplies and equipment.
  • Collaborate with medical staff to coordinate and optimize patient care delivery.
  • Demonstrate leadership and initiative when supervision is not present or required.
  • Escalate issues related to policies, procedures, rules, and regulations in a timely and effective manner.
  • Perform other duties as assigned.
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