Clinical Nurse Manager

Appalachian Regional Healthcare, Inc.•Hazard, KY

About The Position

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high-quality, patient-centered care and coordinates all functions in the unit or department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serves as a resource for staff, and models the organization’s vision, mission, and values to support patient experience, clinical outcomes, and departmental performance. The CNM provides feedback and coaching to staff, recognizes their contributions, and fosters a high-performance culture.

Requirements

  • Associate's Degree in Nursing required.
  • Minimum of one year of clinical nursing experience required.
  • Demonstrated leadership abilities.
  • Knowledge of general nursing principles, practices, and patient care skills.
  • Knowledge of organizational functions, policies, procedures, and regulations.
  • Applicable technical knowledge and clinical skills related to the assigned area of practice.
  • Ability to communicate and collaborate effectively with patients, families, physicians, and healthcare team members.
  • Strong critical thinking, problem-solving, and decision-making skills.
  • Current licensure to practice as a Registered Nurse in Kentucky or West Virginia, based on legal state of residence, required.
  • Basic Life Support (BLS) certification required.
  • Advanced Cardiac Life Support (ACLS) certification required within six months of hire for Emergency Department, Critical Care, Operating Room, and Specialty Areas/Units.
  • Pediatric Advanced Life Support (PALS) certification required within six months of hire for Emergency Department, Operating Room, and Pediatric Medical-Surgical units.
  • Neonatal Resuscitation Program (NRP) and AWHONN Fetal Monitoring certification required within six months of hire for Maternal/Child units.
  • Trauma Nursing Core Course (TNCC) certification required within six months of hire for Emergency Department staff.
  • De-Escalation Training required within six months of hire for all units.

Nice To Haves

  • Bachelor's Degree in Nursing preferred.
  • Two years of clinical nursing experience preferred.
  • Professional Nursing Certification preferred.

Responsibilities

  • Ensure clinical assignments are based on patient care needs and demonstrated staff competencies.
  • Assist with patient admission and discharge processes to promote efficient throughput and high-quality, patient-centered care.
  • Participate in ongoing assessment and evaluation of patient care services in collaboration with management team members.
  • Collaborate with subject matter experts and departmental leaders to foster teamwork, quality outcomes, and exceptional service.
  • Support a patient-first philosophy and participate in service recovery when needed.
  • Support employee and patient engagement initiatives, including nurse leader rounding, employee rounding, hourly rounding, bedside shift reporting, and other nursing strategies.
  • Assist with interviewing, selecting, onboarding, and training new staff members.
  • Recommend and implement actions related to staff development, conflict resolution, policy compliance, performance evaluations, and disciplinary processes.
  • Assist with staff scheduling and management of labor resources in accordance with patient care needs and productivity standards.
  • Support inventory control and assist with management of departmental supplies and equipment.
  • Collaborate with physicians and other healthcare team members to coordinate patient care activities.
  • Demonstrate leadership, initiative, and sound judgment in situations requiring independent decision-making.
  • Recognize and appropriately escalate issues related to regulatory requirements, policies, and procedures in a timely and effective manner.
  • Perform other duties as assigned.
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