Clinical Navigator - PRN Days | Winter Garden Rehab
About The Position
The Clinical Navigator is the face of the hospital and helps prospective patients understand the support and potential outcomes available during a rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, and supports referral conversion in collaboration with the business development and admissions teams and internal and external staff. It also provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. This position works under the direction of the Director of Business Development. It is listed as PRN Days at Winter Garden Rehab. PAM Health provides specialty healthcare services through more than 80 locations, wound clinics, and outpatient physical therapy locations in 17 states, with a mission to provide compassionate, expert care and support recovery through education and research.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
- At least two years of experience in the designated field of licensure.
Nice To Haves
- A degree in a health-related field from an accredited college or university.
- Prior marketing experience.
- Prior rehabilitation or LTACH experience; rehabilitation/LTACH and marketing experience are preferred.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments.
- Make sales contacts and analyze referral and admission data from the assigned territory.
- Collaborate with business development team members, including the Admissions Manager and admissions staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
- Develop and maintain excellent relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.
Benefits
- Competitive pay.
- Generous paid benefit time.
- Insurance options.
- Professional growth opportunities through the Education Advancement Program.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
