Clinical Navigator - PRN Days | Winter Garden Rehab

PAM Health Rehabilitation Hospital of Winter Garden • Winter Garden, FL

2d

About The Position

The Clinical Navigator is the face of the hospital and helps prospective patients understand the potential benefits and support available during a rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, makes sales contacts, and analyzes referral and admission data. It works collaboratively with the business development and admissions teams, nursing, and other internal and external staff to facilitate referral conversion.

The Clinical Navigator also provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. The position develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives. It works under the direction of the Director of Business Development.

Requirements

• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
• A minimum of two years’ experience in the designated field of license.

Nice To Haves

• A degree in a health-related field from an accredited college or university.
• Prior marketing experience.
• Prior rehabilitation or LTACH experience.
• Rehabilitation/LTACH and marketing experience.

Responsibilities

• Cultivate referral relationships and manage an assigned territory.
• Complete patient assessments.
• Make sales contacts and analyze referral and admission data from the assigned territory.
• Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
• Provide feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction.
• Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

• Competitive pay.
• Generous paid benefit time.
• Excellent insurance options.
• Opportunities for professional growth through the Education Advancement Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed