Clinical Navigator - FT Days | Katy Rehab

PAM Health•Houston, TX

7d•Onsite

About The Position

The Clinical Navigator cultivates referral relationships, manages an assigned territory, and completes patient assessments. The role makes sales contacts and analyzes referral and admission data to support referral conversion. The Clinical Navigator works collaboratively with the business development team, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff. The position also provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. It develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives. The position works under the direction of the Director of Business Development. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. A degree in a health-related field from an accredited college or university is preferred, as are prior marketing and rehabilitation/LTACH experience. A minimum of two years of experience in the designated field of licensure is required, preferably including rehabilitation/LTACH and marketing experience.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
At least two years of experience in the designated field of licensure.

Nice To Haves

A degree in a health-related field from an accredited college or university.
Prior marketing experience.
Prior rehabilitation/LTACH experience.
Rehabilitation/LTACH and marketing experience.

Responsibilities

Cultivate referral relationships and manage an assigned territory.
Complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Collaborate with business development team members, including the Admissions Manager and admission staff, and with nursing and other internal and external staff to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement concerning customer service, the referral and admission process, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits with EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
Dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee bonus referral program.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Competitive pay.
Professional growth opportunities through the Education Advancement Program.