Clinical Navigator - FT Days | Katy Rehab
About The Position
The Clinical Navigator serves as the face of PAM Health Rehabilitation Hospital of Katy, helping prospective patients and their families understand the potential benefits and support available during a rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, and supports conversion of referrals to admissions. Working under the direction of the Director of Business Development, the Clinical Navigator coordinates with business development colleagues, admissions staff, nursing, and other internal and external partners. The position also provides feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
- A minimum of two years’ experience in the designated field of license.
Nice To Haves
- A degree in a health-related field from an accredited college or university is preferred.
- Rehabilitation or LTACH experience is preferred.
- Marketing experience is preferred.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments.
- Make sales contacts and analyze referral and admission data from the assigned territory.
- Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
- Develop and maintain excellent relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.
Benefits
- Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending and health savings accounts
- Life and disability insurance
- Education and in-service opportunities, including continuing education and tuition assistance
- Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, home, cell phone, and gym membership discounts
- Personal travel discounts
- Employee bonus referral program
- 401(k) plans and discretionary employer match
- Generous paid benefit time
- Education Advancement Program and opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
