Clinical Manager RN Home Health

Pinnacle Home Care • Winter Haven, FL

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About The Position

Pinnacle Home Care is hiring a Clinical Manager, RN, for its Winter Haven office at 199 Avenue B NW, Suite 270. The position supports the delivery of compassionate, patient-centered home health care and contributes to clinical quality, staff development, and branch operations. The posting notes that hybrid work may be possible in the future. The role is not intended to be a permanent in-branch position or to provide general staffing-shortage coverage without defined clinical or quality needs.

The Clinical Manager oversees referral and plan-of-care execution, monitors patient episodes, coaches clinicians, supports accurate documentation and OASIS practices, and contributes to quality improvement. The role also includes staff performance management, talent and onboarding support, training delivery, and maintaining a respectful, compliant environment. Additional branch support may be assigned by clinical or regional leadership.

Pinnacle Home Care describes itself as Florida’s largest independent Medicare-certified home health provider and says it has delivered patient-centered care for over two decades. The company serves more than 10,000 patients across Florida daily and promotes an inclusive, equal opportunity workplace.

Requirements

• Current RN license applicable to the state.
• At least two years of experience in home health or a related field.
• Strong leadership and management skills.
• Excellent communication, organizational, and time-management skills.
• Knowledge of healthcare regulations and home health standards of care.
• Proficiency with electronic medical records (EMR) and other healthcare technologies.

Responsibilities

• Triage new referrals, confirm required disciplines, align care plans and goals, and update alerts and journal notes.
• Track cases through audits and case conferences, and be available during operating hours to answer clinician questions.
• Conduct ride-alongs and field coaching when clinically indicated, including for onboarding, performance remediation, or quality improvement.
• Remove barriers to timely documentation, reinforce standard operating procedures, and ensure OASIS and care plans reflect patients’ current status.
• Promote appropriate use of Telehealth and the Patient Portal.
• Hold regular one-on-one meetings with assigned staff and the Clinical Assistant; reinforce standards, issue corrective actions when needed, and support ongoing competency.
• Conduct quarterly record reviews, share findings and recommendations with the DCS or ADCS, and assist with branch quality-improvement tasks as directed.
• Help screen and interview candidates, recommend hires, and complete onboarding checklists and early-tenure coaching.
• Facilitate in-service sessions and education assigned by the DCS, and track completion and retention of key practices.
• Model the company’s mission and values and maintain a respectful, compliant environment with patients, colleagues, vendors, and leaders.
• Perform additional tasks assigned by the DCS, ADCS, or Regional Leadership to meet patient-care and operational needs.

Benefits

• Free continuing education units (CEUs) to support licensure and career advancement.
• Employee referral program with rewards.
• Flexible scheduling.
• Competitive benefits and perks (specific benefits are not listed).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed