Clinical Manager - Skilled Home Health

Pinnacle Home Care•Fort Myers, FL

About The Position

Pinnacle Home Care is seeking a Clinical Manager, RN, to support the delivery of patient-centered skilled home health care in Florida. The role focuses on referral and plan-of-care execution, clinical oversight, staff coaching and performance, documentation accuracy, quality improvement, onboarding, and education. The position is not intended to be a permanent in-branch role or general coverage for staffing shortages unless there is a defined clinical or quality need.

Requirements

  • Current RN license applicable to the state.
  • At least two years of experience in home health or a related field.
  • Strong leadership and management skills.
  • Excellent communication, organizational, and time management skills.
  • Knowledge of healthcare regulations and home health standards of care.
  • Proficiency with electronic medical records (EMR) and other healthcare technologies.

Responsibilities

  • Triage new referrals, confirm required disciplines, align care plans and goals, and update alerts and journal notes.
  • Monitor episodes through audits and case conferences, and be available during operating hours to answer clinicians’ questions.
  • Conduct field ride-alongs and coaching when clinically indicated, including for onboarding, performance remediation, and quality improvement.
  • Remove barriers to timely documentation, enforce standard operating procedures, and ensure OASIS and care plans reflect patients’ current status.
  • Promote appropriate use of Telehealth and the Patient Portal.
  • Hold regular one-on-one meetings with assigned staff and the Clinical Assistant; reinforce standards, issue corrective actions when needed, and support competency.
  • Conduct quarterly record reviews, share findings and recommendations with DCS/ADCS, and assist with branch quality improvement tasks as directed.
  • Help screen and interview candidates, recommend hires, and carry out onboarding checklists and early-tenure coaching.
  • Facilitate assigned in-service sessions and education, and track completion and retention of key practices.
  • Model the company’s mission and values and maintain a respectful, compliant environment with patients, colleagues, vendors, and leaders.
  • Perform additional tasks assigned by DCS/ADCS or Regional Leadership to meet patient care and operational needs.

Benefits

  • Free continuing education units (CEUs) to support licensure and career advancement.
  • Employee referral program with rewards.
  • Flexible scheduling.
  • Collaborative and supportive team culture.
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