Clinical Manager - Home Health, Full-time

Dartmouth-Hitchcock Health•Hartford, VT

19d

About The Position

The Clinical Manager - Home Health leads clinical excellence through operational oversight and hands-on leadership. The role supports clinicians, promotes seamless care transitions, and helps ensure continuity for patients across the care continuum. The manager is physically present in the field to model clinical excellence, foster consistency, and connect referral, care delivery, and transition processes. The position oversees clinical operations and patient care quality, including timely starts of care, transition readiness, and comprehensive OASIS reviews. It also supports appropriate connections from home health to hospice, manages and develops employees, and provides staff education through frequent in-field shadowing. The manager may administer patient care to maintain clinical skills, assess patient needs, or support care staff. The role monitors performance indicators, develops improvement plans, and partners with intake and scheduling teams to facilitate timely, clinically appropriate admissions. It serves as the clinical escalation point for complex or high-risk referrals. The role is based in the Upper Valley and surrounding areas. Dartmouth Health Home Care serves more than 70 towns and provides nursing, rehabilitation, hospice, and personal care services.

Requirements

Bachelor’s degree in a professional clinical discipline (RN, PT, OT, SLP, or MSW) from an accredited college or university.
Two years of experience in a direct supervisory role.
Excellent interpersonal, communication, and analytical skills.
Software skills, including electronic medical records and Microsoft Excel, Word, Outlook, and PowerPoint.
At least one active, unencumbered professional license in Vermont or New Hampshire at the time of hire.
Active, unencumbered professional licenses in both Vermont and New Hampshire within 30 days of hire.
Valid driver’s license with a clean driving record.
Current car insurance that meets minimum standards.
BLS certification within 90 days of hire.
OASIS certification within one year of employment.

Nice To Haves

Master’s degree.
Certification in a specialty.
Experience in a health care setting with working knowledge of medical terminology, electronic medical records, and billing systems or software.
Home care experience.

Responsibilities

Manage clinical operations by driving care continuity and transitions, with a focus on clinical excellence at the point of care.
Ensure quality patient care, including timely starts of care and transition readiness.
Complete comprehensive OASIS reviews at all established time points.
Work to connect home health patients to hospice when appropriate.
Manage employees through hiring, onboarding, performance management, and support for growth and development.
Support staff education and development through frequent in-field shadowing of direct care staff.
Administer clinical care to patients as needed to maintain clinical skills, assess particular patient requirements, or support patient care staff.
Monitor key performance indicators and create action plans to improve results.
Partner with intake and scheduling teams to support timely, clinically appropriate admissions, including referral prioritization, start-of-care readiness, and resolution of clinical barriers to admission.
Serve as the clinical escalation point for complex or high-risk referrals, supporting intake decisions and appropriate clinician assignment.