Clinical Manager - RN or PT - Baden

Concordia Visiting Nurses•Baden, PA

About The Position

The Clinical Manager is a licensed health care professional who supervises and coordinates staff to ensure quality patient care and effective team performance in support of agency goals, philosophy, policies, mission, and vision. The role coordinates clinical staffing and patient services, supports regulatory compliance and quality improvement, maintains clinical documentation, and communicates with staff, patients, families, physicians, and external organizations.

Requirements

  • Registered nurse with a current, valid Pennsylvania license, or physical therapist with a current, valid Pennsylvania license.
  • Two years of home health experience in roles reflecting progressive responsibility, including supervision in home health.
  • Knowledge of agency policies, federal and state regulations, and third-party payers.
  • Strong organizational, communication, and interpersonal skills.
  • Evidence of leadership activities.
  • Reliable, independent means of transportation for home visits.
  • Drivers must have a valid driver’s license and drive a vehicle with insurance limits established by the state.
  • Experience with computers and electronic health record software and documentation.

Nice To Haves

  • BSN preferred.

Responsibilities

  • Coordinate staffing patterns to meet staff and geographic needs, and take and coordinate referrals as necessary to ensure agency coverage.
  • Maintain staff schedules for daily, weekend, and on-call coverage.
  • Handle phone calls and messages to and from staff, patients, families, and referral sources.
  • Be accountable for clinical staff and the provision of appropriate clinical services to agency patients.
  • Interview applicants and assist in hiring decisions to maintain sufficient qualified staff to serve patient needs.
  • Ensure patient needs are continually assessed and assist with consulting physicians for orders and care-plan development, implementation, and updates.
  • Maintain clinical skills by providing hands-on care to clinically complex patients.
  • Apply problem-solving abilities to organizational and clinical activities.
  • Work with the Compliance and Ethics Manager to support regulatory and certification compliance at local, state, and federal levels.
  • Participate in Utilization and Quality Improvement activities.
  • Identify staff in-service needs and assist with in-services as needed.
  • Back up the Clinical Supervisor in reviewing Plans of Care for accuracy and completeness and sign the 485 before submission to the physician for signature, if needed.
  • Provide backup to the Clinical Director as needed.
  • Assist in supervising patient care activities to ensure compliance with current standards of accepted nursing practice.
  • Assist with competency testing for nurses and home health aides.
  • Perform clinical staff performance reviews, with input and review as needed from the Clinical Director or Branch Manager.
  • Monitor and maintain productivity reports.
  • Ensure clinical records are current and follow agency policies and procedures.
  • Conduct random reviews of patient records for completeness and appropriate documentation.
  • Direct the clinical record system, including clinical aspects of the billing process.
  • Obtain and deliver information by phone, fax, written reports, letters, and in person.
  • Interact as necessary with field staff, patients, families, physicians, other health disciplines, agencies, insurance companies, hospitals, labs, employers, government agencies, and representatives.
  • Maintain an open-door policy to resolve patient and staff concerns.
  • Assist the Clinical Director or Branch Manager with organizing and implementing staff meetings as needed.
  • Assist the Clinical Director or Branch Manager in representing the agency on clinical matters in the community as needed.
  • Communicate concerns regarding field staff, patients, families, physicians, other health disciplines, agencies, insurance companies, hospitals, labs, employers, government agencies, and representatives to the Clinical Director and/or Director.
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